Genuine Auto Service
4.4/5
★
based on 8 reviews
Contact Genuine Auto Service
| Address : | 1843 Merivale Rd D, Nepean, ON K2G 1E3, Canada |
| Phone : | 📞 +788 |
| Website : | https://genuineauto.ca/ |
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| City : | G |
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Samuel C. on Google
★ ★ ★ ★ ★ Great team. When I had my car it was the only team I would trust. Great rates. Great team. Always kind. And always there for you. When I get a new car. They will be my go to no matter what.
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Bev Blaauwbroek on Google
★ ★ ★ ★ ★ I had the most amazing experience!
We were stranded with a flat tire!!
Three hours later we were back on the road( we don't live in Ottawa). Turns out it was this huge Rock in my tire(I have 18 inch tires) my spare tire was seized to the back of my Jeep! And not the right size! omgosh!!! Tire could not be repaired therefore I had to buy a new tire, it was suggested by two tires so that they are the same, and the good tire that was on the Jeep be kept and used as a spare!!!!( Same size tires) I want to thank everyone who helped us that day 2 damsels in distress!! Amazing guys thank you we appreciate you.
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Elizabeth Kean on Google
★ ★ ★ ★ ★ Honestly I don't have a lot of experience in this department but have gone here a few times and the prices seem to be great and the mechanics are honest and friendly
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Emily Wolf on Google
★ ★ ★ ★ ★ Great place! Got towed by a driver here because my antitheft in my car disabled it, took them 2 hours to rip out the awful system! NO MORE PROBLEMS from that anyway.
I also asked about a quote on replacing a broken radiator fan and I was quoted about $350, where as another place I got a quote from was saying almost $600.
I will definitely be returning to these guys.
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Rob Blondin on Google
★ ★ ★ ★ ★ I bought my car into Genuine for a wheel alignment. I was told they could not do an alignment on my vehicle based on the fact that I needed new ball joints and four new tires. The tires I knew about, the ball joints, I did not. Interestingly enough no mention of which ball joints was specified on the work order (red flag 1) and the offer to do the repair and deduct the cost of the inspection from the overall cost was red flag 2. After paying $67 and change, I left and drove directly to my mechanic, who proceeded along with two other mechanics and myself to put the car up on a lift, get underneath and test all the ball joints on the front part of the suspension. The verdict, ball joints are fine, need new tires. Draw your own conclusions from this experience but from my perspective it wasn't as 'transparent' as it could/should have been.
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Tracy on Google
★ ★ ★ ★ ★ Amazing staff and service! Great prices and service all around!! I would definitely recommend and I will be going back for sure! They sent me a full inspection of my vehicle, that was very through and addressed all of my concerns. I recommend 100%!!
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Dennis Capiral on Google
★ ★ ★ ★ ★ These guys are top notch mechanics! They are knowledgeable and helpful in identifying issues with a vehicle regardless of the make. Nothing is replaced unless it is absolutely necessary! They are professional, honest, fair, client oriented and very easy to deal with, traits that are very rare in this industry. They’ve serviced all my vehicles and some of my family members. Highly recommended mechanics! Thank you!
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Denny Wong on Google
★ ★ ★ ★ ★ Easy to get an appointment! Fast and reliable service! Unbelievable job done on my Toyota! I have been a long time customer and will continue to do so! I highly recommend Genuine Auto Service if you are looking for anything from auto repairs and maintenance to tire balancing, rotation and winter tires change!
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