Free People - Calgary
4.2/5
★
based on 8 reviews
Contact Free People
| Address : | 6455 Macleod Trail SW, Calgary, AB T2H 0K9, Canada |
| Phone : | 📞 +99 |
| Postal code : | 2 |
| Website : | https://www.freepeople.com/stores/chinook-centre-calgary/ |
| Categories : | |
| City : | H |
| Description : | Women's clothing chain with a bohemian-inspired collection of dresses, jackets, shoes & accessories. |
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Serena Withers on Google
★ ★ ★ ★ ★ This is my absolute favourite place to shop! The stylists there are so fun to work with, and always pulling the greatest pieces for me. Everyone is so engaging, and willing to go the extra mile to make me happy. Love all the Free People Calgary girls!
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Lorne Kraft on Google
★ ★ ★ ★ ★ I have shopped here for about 5 years and I love it. The staff is friendly and helpful, willing to assist but not pushing for a sale like other stores, with a good knowledge of the products. There is a good variety of clothing, accessories and intimates with a style that stands out from other retailers.
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Deloria Many Grey Horses Violich on Google
★ ★ ★ ★ ★ I was looking forward to checking out the Free People Store at Chinook Mall on 03/12. I love shopping for Free People at Nordstroms or Macy's. Sadly I did not have a good experience and recommend people NOT to shop here. Go to a department store where you will actually experience friendliness. The ladies that worked at the store were very rude and did not make me feel welcomed. I actually felt rushed out of the store. Anthropologie and Aritzia in Chinook have way better customer service and show genuine customer service. this is the last time I go to this store.
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Niki VanDrunen on Google
★ ★ ★ ★ ★ I am a regular costumer of Free People and always recommend friends to shop here but that will end today. I ordered a shirt back in September but never received the package, when speaking to costumer service multiple times they always assured me I would receive a refund but the refund never came. Reached out to them AGAIN today and they say there is nothing they can do and I should dispute it with my credit card company. Why assure me I'm getting a refund 3 times only to say no later? Very inconsistent costumer service. They have lost my buisness.
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Monica Ayotte on Google
★ ★ ★ ★ ★ Love this Chinook Calgary store! Kerry, Jess and Julie are fantastic, super friendly, their customer service is 2nd to none. They are great at suggestions, always willing to help and even better, they're so honest! That is something I really appreciate. I have shopped here for many years and will continue to do so. Always a very pleasant shopping experience.
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Staci Porter on Google
★ ★ ★ ★ ★ I absolutely love Free People clothing and haven’t had the best luck with staff there before (some are very unfriendly!!!) but the last two times I have shopped there I had the BEST SERVICE from a sales associate!!! Her name was Jessa and I want to give her a big thank you for being so welcoming and helpful and making my shopping experience awesome! She has gone above and beyond helping me both times with my in store purchases and ordering in sizes that weren’t available in the store. I appreciated all her help and I will absolutely be back and hope to be helped by her again!
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Trinity Car on Google
★ ★ ★ ★ ★ A week and a half ago I went in-store to purchase a pair of overalls so that I wouldn’t have to pay for the duties + shipping and have been waiting patiently for them to arrive. Not only did my tracking number stop working but I had to call to find out my order had been canceled! I do not live close and the only thing they could tell me was that I could reorder it but I would have to pay for shipping and the duties now . This whole experience has been frustrating and it would have been nice for them to offer to pay duties or have a discount to show that they’re even a little apologetic when it was THEIR change in system that canceled my order. Or even a heads up in store that this could be a problem would have been nice!! Customer service is not up to par and I would not recommend ordering from here.
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Alya Merchine on Google
★ ★ ★ ★ ★ Best customer service. Just ordered Pipa Jacket on Sunday at the store. It was on back order until the 15 of February. The sales associate was super helpful and made sure that I receive as soon as possible with express shipping. Well, I just got it today and it has been only 4 days since I ordered it. I didn’t expect it! Thank you so much for all the help!
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