Ford Motor Company Of Canada Limited

I've owed Ford's my entire life and I have to say keep it up! They should get more credit for their well built vehicles. No major issues and they always make safety a number one priority for their customers. I can personally say that I survived a t-bone accident and went airborne on a on ramp because of black ice and I walked away without any injury's. My cars never gave an inch, and for that I have to say thank you!! Honda on the other hand chooses to take a chance in that department!

As a customer, I bought a new 2013 Ford Focus Titanium, financed it at 0%, and totally love the car. I have a great dealer that takes care of it (Heritage Ford in Scarborough), worthy of mention. Most vehicles I have owned were Fords, and I have been satisfied with every single one of them. Keep up the great work.

Had a great time at the Ford car show. Thank you Ford of Canada for a opening up the headquarters to visitors.

I love my 2015 F150. But when I bought it just 6 months old. Leaving for work in the morning, truck wouldn't go into gear panicking to move the truck as the ice built up from the storm the night before was thawing. I frantically phoned Ford Road side service. Not only did the tow truck Show up 3+ hours later, the melting massive chunk of ice came down from the roof and impacted the hood causing extensive damage. The truck was towed to Planet Ford, where they fixed the issues but returned my truck with grease on the inside and 3 Scratches on the outside. The vehicle had a recalled sensor on the brake pedal so I was told. To add more insult to injury however my rental was not reimbursed as promised and Ford Canada never owned up to the problem and took no responsibility for the dangerous damages on the hood of the truck. They did send me a ridiculous letter apologizing for the situation, but fell short of doing something about it. Again love the truck. But will NOT purchase another Ford product. My second F150 and to be my last.

i have a ford escape 2010 130000k rust all over i already start replacing parts. my parents have a 2007 ford edge every body knows how many problems went throw just died 200000 k trnsmission problem can't believe it never again not me, not my friends certainly not my kids.

The F150 is a really great vehicle. It is a vehicle that can be actively recommended to anyone. But there is something very regretful. The very trivial service in Canada and the United States is different. I'm running the machine using Google Home. In the United States, anyone can remotely control the F150 using Google Home. Unfortunately, it is said that Canada is not a service area. At Ford Canada, please explain why. And I would appreciate it if you let me know when the service is scheduled to begin.

Recently purchased a Ford Escape SEL. A wonderful car. Lots of extra perks such as powerlift and remote starter.

Ford seems determined to make the experience of owning a Ford vehicle as difficult as possible. For 9 months (beginning January 2021) Ford forced me to bring my car back to the dealer on a regular basis as they leisurely investigated a series of error codes (check engine light and power train malfunction light) from the vehicle. After these 9 months of semi-regular losses of service of my vehicle (including 2 separate 5 consecutive day service visits, with a total of 25 days of my vehicle being physically at the dealership) I was told that Ford had determined that the lithium battery was defective (November 2021). I was told to park away from buildings, not stray too far from cities (difficult here in the Rockies) and that the problem could recur at any time. For another 6 months I waited for the battery to be delivered to the dealer, during those 6 months still being unable to enjoy my vehicle. I was assured that the battery would be replaced when a battery was available and that the replacement would fix my vehicle. While no further error codes occurred, frequent episodes of rough running, drastically redeuced power and increased fuel consumption did occur. When the battery was finally supplied to the dealer by Ford (in May 2022), I made arrangements to again bring my vehicle to the dealer for what I was told would be a 2 day visit to replace the battery. Ford Canada decided that despite 9 months of previous testing that it would be fine to force me to wait for (so far) 3 more weeks without my vehicle while they leisurely proceeded with more testing. They have now told me that after a further 3 weeks of me without a vehicle that “maybe” the battery (which they pronounced as defective after 9 months of previous testing) won’t be replaced. At some point they will let me know, in the meantime they will keep the vehicle and do more testing. This is what Ford Canada calls customer service. If Ford of Canada need a pet science project, perhaps they should arrange to have my vehicle shipped to their offices to conduct as many tests as they want at their leisure (which is apparently their operational speed) and supply me with a new vehicle so I can resume my life.