Fido
4.7/5
★
based on 8 reviews
Contact Fido
| Address : | 16050 24 Ave Unit 165, Surrey, BC V3Z 0R5, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.fido.ca/stores/surrey/king-george-blvd-148-street |
| Categories : | |
| City : | Z |
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Duncan Mudie on Google
★ ★ ★ ★ ★ Overall customer service was unacceptable. Employees were on their cellphones having personal conversations while I was in store.
Employee used pencil and paper to convey contract info which was illegible and I could not understand the promotions he spoke of.
Also, I had to return to the store for a sim card problem immediately after purchasing new phone. This took the better part of my morning to upgrade a phone- I am convinced now that I should drop FIDO and go with their competitor.
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l samra on Google
★ ★ ★ ★ ★ Krupa by far has been the most kind, efficient and helpful person in the role. She went above and beyond to help me upgrade my phone while there were only few minutes left to close the store. She was so patient with my queries. In my honest opinion, this girl deserves a standing ovation. She'll be very successful in her life with these great values.
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Ramandeep Singh on Google
★ ★ ★ ★ ★ I got my new sim at this store, and the staff was so helpful and they gave me a deal which was i think was best. Special thanks to Keshav and guneet to help me out. Thankyou!!
Edit: i got to know that much better deals were out there and i could have gotten more which they never told me about.
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Yasmin Meghani on Google
★ ★ ★ ★ ★ Excellent customer service. Krupa was very helpful.She explained me everything very clearly and gave me a very good deal. She’s very knowledgeable and friendly. I wish I would have switched my service with Fido long time ago . Very happy with their service. All their representatives have very good customer service skills. They’re very well trained.
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sarbjit singh on Google
★ ★ ★ ★ ★ Great deals and great customer service. Kshav and Manjit both are really helpful .
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Lutenit Koala on Google
★ ★ ★ ★ ★ Very demeaning and insulting staff who refuse to accept a passport as a form of ID. Pretty much refusing to give service at all. Cant believe these guys still have jobs
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Dharmvir Kaur on Google
★ ★ ★ ★ ★ Great customer service and staff was really friendly, helpful and knowledgeable. It is pleasure to be there customer. Highly recommend!!
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Satte Sidhu on Google
★ ★ ★ ★ ★ Great customer service and manjit had great knowledge about plans and deals. I got new phone and upgraded plan at same monthly cost.
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