ESS Data Recovery
4.8/5
★
based on 8 reviews
Contact ESS Data Recovery
| Address : | 12 Concorde Pl #203, North York, ON M3C 3R8, Canada |
| Phone : | 📞 +87 |
| Website : | https://datarecovery.com/about/toronto/ |
| Categories : | |
| City : | C |
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Sarah Clavel on Google
★ ★ ★ ★ ★ Hello Hello,
2nd time user of DataRecovery.com
First time my drive crashed in 2019, they recovered everything. I sadly did not follow their recommendation on backing everything up.
My experience with them was flawless – justin, who managed my case, was responsive, reassuring, took his time to explain when I did not understand and really managed my expectation. They delivered results within the expected time frame, and all the recovered data was working well – no data was corrupted!
The second time was summer 2020 when my other drive crashed – this time, sadly, they could only recover 10%, however, they looked at the drive recovered in 2019 (as 80% of the data overlapped) and managed to recover it again (which is very hard to do!!!)
I was very grateful… and I backed up everything this time.
My advice: back up back up back up – but if you’re reading this, that means you did not, and the next best thing for you right now, is to call datarecovery.com
They are well worth any quote they will give you, because the peace of mind of knowing your date is going to be handled with privacy, safety, security and integrity has no cost.
They are knowledgeable, professional and very customer oriented. Highly highly recommend!
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Divna Sardelic on Google
★ ★ ★ ★ ★ Amazing service. Did the work fast, very friendly. Really fair price. Head guy Justin went above & beyond to make sure all my files were safe in a raid 1 set-up. Great business, & the folks there are really nice & care about their customers. Would recommend to anyone that needs to recover their precious lost files. ESS will take care off you, & won't leave you with a crazy bill!! :)
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Bernard Bourret on Google
★ ★ ★ ★ ★ I brought to Justin and his team my two Western Digital backup drives that happen to crash within a week of each other, leaving me without any backup and even without important work documents. After contacting a few data recovery services, I opted to use this service. I was presented with a worst case scenario and more realistic scenario. Justin and his team were incredible. They suggested that I should buy a NAS and described the benefits of the various system available. I purchased a NAS and drives on Amazon but there are a delay in the delivery. In the meantime, they managed to recover all my lost data and provided me with a temporary drive until my NAS and drives were ready to use. They also provided me with additional support at no charge afterward when I was setting up my NAS. This data recovery team is first class all the way. B Bourret
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Roldy on Google
★ ★ ★ ★ ★ I required their services after losing access to my hard drive due to a physical damage. From the phone call experience, the detailed explanation , the steps by step follow up online and by e-mail until you receive the recovered data... amazing... great and professional service. I recommend anyone to do business with them.
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Erik de Paulsen on Google
★ ★ ★ ★ ★ I accidentally fried 3 drives, 1 SSD and 2 HDD. I requested a quote and was contacted next day by phone to get more details. Luckily I live nearby their Toronto office so I went to drop off my drives and they were polite, professional and went above and beyond. How did they go 'above and beyond' you may ask? Well I was told almost instantly if there is nothing important the SSD would be a couple thousand to repair. Ok so that was a loss I was ok with. But then I did not know which of my HDD was the one that had the more important information. I told the representative that I handed my drives to and the next day I got a call, to my surprise, he had done some preliminary work and found out which drive was which for me. That small act, which I'm sure was already a lot of work for him, meant a lot to me. They successful recovered my important drive. The other HDD they held on to until I decided if I wanted to recover it or take the loss of the data. They were very prompt, honest and kept me updated regularly with phone calls and emails.
YES data recovery is expensive, but for those who don't know what a hard drive looks like inside, nevermind how it works, you really are paying for the modern equivalent of a GOOD watchmaker.
TL;DR: these guys are great at what they do, reasonably priced (it's a matter of how valuable that data is to you), fantastic at keeping you updated, and very understanding.
10/10 these are my go to Data Recovery guys from now on.
Also apparently the guys Western Digital regularly goes to for data recovery
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Matthew Carl on Google
★ ★ ★ ★ ★ I personally want to than Doug P for his diligence in following up and ensuring things were handled properly. I initially was super impressed with your responsiveness to my initial call and every contact point and outreach thereafter. I had hardly opened a service ticket and my phone rang. Super customer service and total data recovery. Thank you for making everything right! If Datarecovery can't do it, no one can.
I am glad to hear the folks in Edwardsville were ok in the aftermath of the tornado outbreaks!
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Frank Garcea on Google
★ ★ ★ ★ ★ Thank you gentlemen for your help in recovering my data off of my personal WD MyCloud hard drive that had crashed. Quick and easy to deal with and very responsive to any and all questions. your assistance was greatly appreciated.
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Marcie Callewaert on Google
★ ★ ★ ★ ★ Data recovery is expensive but I'm glad I went with these guys to get as much data back as possible without risking losing it forever if something went wrong at a shop without all the skills, parts and a clean room to do it right. Ninety nine percent recovery and excellent customer service along the way - this photographer is very happy!
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