Enterprise Rent-A-Car
3.9/5
★
based on 8 reviews
Contact Enterprise Rent-A-Car
| Address : | 4760 Continental Way, Prince George, BC V2N 5S5, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.enterprise.ca/en/car-rental/locations/canada/bc/prince-george-c450.html%3Fmcid%3Dyext:245709 |
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| City : | N |
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Lei Zhang on Google
★ ★ ★ ★ ★ Just remember to return your car on time otherwise they will charge you an additional whole day price even if your are just a bit late. One time I rent a car with them on Saturday and returned the car on Sunday. It was supposed to be a one day rent. I returned the car on Sunday a bit late (less than 2 hours) because my friend cannot pick me up earlier. This place is closed on Sunday so that was off hour return. They charged me for a whole two-day price! If I return the car on Monday I just need to pay the same amount of money and I can ask them to give me a ride back. I shouldn't return the car late on Sunday but that was also the last time I rent from them.
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Melissa Pilgrim on Google
★ ★ ★ ★ ★ I would give this company a 5 start rating BUT - it's winter and they told me it had winter tires and I've had summer tires that work better in the winter. I called after it snowed to trade this in for another vehicle with decent tires and 3 days later, still have not heard from them. The vehicle is parked and useless in these conditions, not sure what I'm paying for. When living in Northern communities it should be automatic to have GOOD quality winter tires, not the cheapest stuff you can find. Other than this, I have zero complaints!
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Greg H on Google
★ ★ ★ ★ ★ Customer safety not a priority. This is Northern BC. During my rental temperatures dipped to -30. During this time I had to drive this vehicle on icy and snowy roads for the sorry excuse for tires. They said they're likely at least all seasons, but on snowy rutted roads in town that's unsafe. Additionally this is Northern BC and it gets cold. You would think a new vehicle would have a basic like remote start but that's not the case. Additionally the keys are wired together so you can't even leave one set of keys locked in the car. None of this is done for the benefit of the customer, but is against the customers safety and comfort.
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nitish rampal on Google
★ ★ ★ ★ ★ Great Service, Staff was very polite specially Jerin Joseph. Best place in PG to get rental cars.
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Kshitij Garg on Google
★ ★ ★ ★ ★ We called the number listed. Made a booking for a rental. Was assured that they’d accept a debit card.
Reached there and then they told us that’s agains their policy.
We wasted our time and money reaching there.
They insisted the number listed does not go to a call center. Called it again in front of them. And connected to the call center.
Overall, very misleading service.
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Neo on Google
★ ★ ★ ★ ★ Whenever we need to rent a car in Prince George, this is the place we always go. They have a great selection of nice vehicles with great options as well, so we try to experience something new each time. Love it and service has always been great with these folks when renting a car.
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Arsh Gill on Google
★ ★ ★ ★ ★ I had a booking through ICBC and i drove the vehicle for approximately 60-70 kms and i had a deduction of $27. I tried calling them a lot of times for more than 5 days and no response from them. I went to the enterprise and asked for the deduction and they said it’s fuel charges and there was a difference of 16 litres. Am amazed how? I still have pictures of dashboard with half fuel tank, when they assign me the car, and how a sedan can consume $27 of fuel for 60-70 kms even for $100 kms. They overcharged me.
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Rayanna Smith on Google
★ ★ ★ ★ ★ I’m sure the people here are nice but I have to give 1 star simply for safety.
We live in the North and this is the car they rented us, the tires are so bald that we can’t even get out of our driveway without spinning out so the car has been parked for 3 days.
I cannot believe they are renting cars in this condition, the vehicle definitely does not have even 3mm of tire tread (the legal amount). I drive an older Nissan Versa and I’ve had no problems getting around so realistically the newer Kia should have had no problems. It is dangerous and scary. I’m glad it has been parked but it’s impossible to even drive it back to Enterprise because it of the condition of the cars tires.
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