EMCO Guelph

Name: EMCO Guelph
Address: 65 Dawson Rd #1, Guelph, ON N1H 1B1, Canada, H, Canada

3.6/5 ★ based on 8 reviews

Contact EMCO Guelph

Address :	65 Dawson Rd #1, Guelph, ON N1H 1B1, Canada
Phone :	📞 +989
Website :	https://emco.ca/
Categories :	Bathroom supply store , Plumbing supply store ,
City :	H

65 Dawson Rd #1, Guelph, ON N1H 1B1, Canada

Best Plumbing supply store in Canada

J	James Oldreive on Google ★ ★ ★ ★ ★ I recently had the best customer service ever dealing with Michelle at Emco Guelph. When her efforts hit a wall her help went so far as to refer me to her supplier who spent about 20 minutes helping me through my difficult problem. Unfortunately their efforts did not end in a sale but I would recommend Emco Guelph to anyone seeking plumbing supplies. GOOD PEOPLE!!!
D	David Marion on Google ★ ★ ★ ★ ★ Despite the two poor reviews I decided to stop and check them out. I was attended to promptly and given as much time as I wanted to ask question and be shown various baths, vanities and medicine cabinets. All their product is high quality. I'd recommend this store to anyone contemplating serious bathroom renovations.
j	jimmy sidhu on Google ★ ★ ★ ★ ★ Worst plumbing wholesale company. Don't go here.
B	Beth Grant on Google ★ ★ ★ ★ ★ Had a major water leak in shower. With no hardware stores open. Took a drive by and saw they where open for contractors. Took a chance and explained my situation. They asked me to stay outside?and the young lady did everything she could do to help me. She got me all the right parts. I just want to express my thanks for the help.?
H	Hassan Fahoum on Google ★ ★ ★ ★ ★ My wife and I were sent here by our local contractor for a total bathroom renovation to pick all of our fixtures. I called Friday night and left a message to set up an appointment and nobody called me back. So we drove in from Kitchener to see if anyone could help us but no such luck; we walked around the store then waited for someone to at least acknowledge us. We waited for 20 minutes before getting fed up and leaving. I don't know how this company stays in business with such abysmal customer service. The whole trip was a complete waste of time and I will be sure to mention this to our contractor; hopefully this will make him rethink sending his customers there. If I could give zero stars I would.
A	Amy Van Holst on Google ★ ★ ★ ★ ★ I have on order 2 taps..one came in on time and the other the date has moved 3 times. I don't blame Emco for the manufacturers delays. However my rating has to do with service from Emco. I have to keep chasing them for updates. Last I heard the one tap should be in last Friday and haven't heard from them and have no idea when it is coming. I had to have my plumber come 4 times because of misinformation so it is costing me way more than I budgeted for. I would have preferred to be contacted on the date expected and told the next expected delivery date with continual follow ups. Hopefully they can improve and exceed customer service in the future.
J	John L Clark on Google ★ ★ ★ ★ ★ I have purchased produce here before (with excellent friendly service)and went to buy a replacement water filter and another filter and was unceremoniously told by a fellow" we don't sell to the public anymore". With economic conditions and people struggling it must be nice to tell some one to go away who was going to spend a couple of hundred dollars.
J	Joseph Upfield on Google ★ ★ ★ ★ ★ Absolutely outstanding service and incredibly knowledgeable! Had the part I needed in stock and covered under warranty. They had closed their parts department for the day but the kind lady in the showroom called over and had them open back up for me. Highly recommend!