ECCO Metropolis at Metrotown

4.1/5 β˜… based on 8 reviews

Contact ECCO Metropolis at Metrotown

Address :

4700 Kingsway Space 2184, Burnaby, BC V5H 4N2, Canada

Phone : πŸ“ž +
Website : https://ca.ecco.com/en
Categories :
City : H
Description : Footwear chain selling stylish everyday & sport shoes, plus bags, wallets & belts.

4700 Kingsway Space 2184, Burnaby, BC V5H 4N2, Canada
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Kim J on Google

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bad customer service. 3:50pm Tuesday.7/30
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Corgi Muay Thai on Google

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Super comfy shoes and super friendly staff.
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Edmarcio Guedes on Google

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Excellent shoes and a good customer service.
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Terry Selzler on Google

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Love their shoes but a bit high priced.
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Mehdi Eghbali on Google

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I bought a pair of sandals from ecco. An Asian girl helped me make up my mind what to buy. she was very helpful. she told me that maybe they will have a sale on fathers day and asked me to keep my receipt and come back to get the discount. I came back and I got 40$ of my money back. They are awesome. Best customer service ever
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Leila Nazer on Google

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I did not have a good customer service at your store , In my opinion as a customer it was a worse service I have got from store's GM . She explained to me if I wear it out side of the store it's going to be on final sale so means no return or exchange and I said I know that and I want to wear it right now but when I look at my reciept she wrote that I wore it outside which is so rood from her because she has to trust the customer. So if I wore that and bring it back she would realize that's the worn shoes . As a store manager the way she acted towards me as a customer it was not professional, because she accused me of cheat . I will take my business elsewhere that they treat me the best way. I hope you take care of this to not lose anymore business
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linda jong on Google

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NOT impressed.,NO service. Upset at the way the staff treated the customers.. Asked for 2 size 9 men's shoes.. Brought out one pair.. My husband tried it and asked for a 8 1/2. The sales lady said no and walked away. I gestured that we did not need the shoes my husband tried on. No reply from her. There were 2 other sales person on the floor. I asked around to see if anyone can help us find a different style in a smaller size.. No one said anything..i was very polite..I was not rude!. But I was mad after I was ignored. Anyways. We went to oakridge mall.. Got the service, got the shoes. My husband wanted.
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Devon Wong on Google

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Great customer service! (4.5 Stars if possible) Mona was super friendly and helpful. I went in to try on the women's Soft 7 to double check my size in Eccos. She was able to pull 3 different sizes for me to try on without seeming annoyed or frustrated. She was also able to help me plus 2 other customers all at once without being flustered. I ended up only trying on the shoes as the colour selection in-store was less than that online, but I did end up buying my shoes online today thanks to the patience and help of Mona!

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