Ebike Universe Calgary - Calgary

4/5 β˜… based on 8 reviews

About Ebike Universe Calgary

WHO WE ARE

Ebike Universe is the largest all electric retail superstore in North America. Ebike Universe's goal is to provide the public with eco-friendly alternatives for their daily commutes. With over 15 years of experience in the Light Electric Vehicle field and a passion for all things green, we continue to push the envelope by providing an all in one solution to those looking to get into the industry. Ebike Universe provides sales, service for those new to the industry as well as those experienced in the field

OUR MISSION

Ebike Universe mission to reduce the carbon footprint made by gas vehicles by replacing them with eco-friendly electric ones. We look to achieve this by coming up with innovative initiatives including solar panel charging stations, bluetooth app connectivity, sponsorships and partnerships with other electric vehicle companies. It takes everyone to do their part to help the environment and it can't be done in a day, but Ebike Universe will continue to work towards a cleaner and brighter future.

OUR VISION

Our Vision is to have a retail location in all major cities in North America so that we can make Light Electric Vehicles a household name Coast to Coast. We are currently at 7 locations across Canada and we hope to have over 20 locations in Canada and the US by next year. Once we become fully estabilished in North America, we aim to have an Ebike Universe location in every continent in the world. By giving people access to EVs worldwide we believe more and more will opt for the greener choice.

Contact Ebike Universe Calgary

Address :

4542 Manilla Rd SE, Calgary, AB T2G 4B7, Canada

Phone : πŸ“ž +879998
Postal code : 2
Website : http://www.ebikeuniverse.com/
Categories :
City : G

4542 Manilla Rd SE, Calgary, AB T2G 4B7, Canada
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theinsuranceguy on Google

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I work in a bike shop and a client recently purchased three e-bikes from this shop. They brought them after 15 km of riding, essentially brand new. Beware. Cheap cheap parts and not assembled properly. Bent derailleur hangers, poorly aligned brakes and no grease in bottom bracket. The components are Walmart quality. Please be careful when purchasing here.
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Brigitte Nowlin on Google

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We purchased a Rickshaw King Mobility Scooter at this store. The scooter was well prices and we love the quality of it. The store owner, Jay, was extremely helpful and knowledgeable. Jay went over and above to make sure the scooter was in top condition so we would not be inconvenienced in any way because we were out of town customers. It made us feel extra well taken care off and confident in our purchase. We will return for future purchases to this store - for sure.
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Anthony Darrius on Google

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When my wife and I moved to Alberta from out of province late last fall, our new e-bikes moved with us. I had overcharged them and followed charging instructions from the dealer where we bought these two e-bikes. We called Ebike Universe and spoke with Mo. I shared with him our tentative issues and he scheduled a time convenient to us to service our e-bikes. He punctually arrived at the scheduled time and immediately recognized our batteries were fried. To our disappointment, he loaded our e-bikes in his well equipped service vehicle to bring them to his shop. Fast forward. He installed the batteries and delivered our e-bikes at a pre-arranged time. Mo is an outstanding, shoot from the hip type of guy. I knew the first time we met that he was a trustworthy person, experienced and knows his craft fluently. Mo, you are the consummate professional and would with-out hesitation refer you with anyone who would require service for their e-bikes. Thank you for being there! Anthony & Tiffany
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john bones on Google

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STAY AWAY FROM THIS STORE! BEWARE! New management/staff that have no clue how to deal with customers. Came in trying to get some service and was practically kicked out before I walked in, they kept saying they are to busy and need over a month to service anything. Then they kept saying my warranty is voided (although its been less than a year since I bought it). TERRIBLE CUSTOMER SERVICE, AGAIN BEWARE OF THESE GUYS!
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Neil Crouse on Google

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FANTASTIC PEOPLE THERE, LITTLE CUTIE AT THE FRONT DESK ALWAYS A GOOD THING :). OWNER WAS WILLING TO SHARE SOME SECRETS TO MY MOBILITY SCOOTER THAT ONLY DAYMAK DEALERS ARE PRIVY TO SO THAT I COULD GET MUCH MORE ENJOYMENT FOR OFF ROAD RIDDING, AND ANYONE WHO GOES THE EXTRA MILE FOR PEOPLE DESERVE POSITIVE ACKNOWLEDGMENT. ( I bought a "Rickshaw King" as it was their first model in their off-road series. I needed a mobility scooter as I have scoliosis, but I'm still a young-"ish" man-lol :). IF YOU NEED MOBILITY, OR JUST SOME AWSOME FUN TOYS, DO NOT HESITATE, GO CHECK IT OUT TODAY!!! Neil Crouse, Edmonton Ab
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Wanda Matthews on Google

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The manager, Mo, sold me the Daymak London 20 that was exactly what I was looking for in size and features of an electric bike. There was a problem with the first bike and a long delay to wait for new parts to come in. They did not let the bike leave the shop without making sure it was working correctly. Mo suggested a different color of the same bike that was already in stock and I decided to take that one, rather than wait longer. My boyfriend bought an electric bike last year and had a flat tire. They switched the tire with a Brand new one to get his bike on the road faster. We were very impressed with the professional,friendly and knowledgeable service. The store has a great assortment of unique and interesting products for recreation and mobility. We are very happy with our bikes! Thanks Ebike Universe!?
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Roy MacIsaac on Google

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Would not recommend, worst customer service experience I’ve ever had with any business and now have a ebike that I’ve owned since 2017 with 250 Klms on it that looks like it’s ready for the dump,it’s that full of cracks. No documentation signed or discussed going in the appointment that cracks of any kind existed on the bike. Got home with both bikes to discover my pretty pink next to new Chameleon was cracked up from under the handlebars to the front tire and around the headlight and all on the left side of the bike has multiple cracks. The bike came home without the signal lights working and no charger that went with it. The business is refusing to take any responsibility for the damage. Both my bikes were in their shop from May 13 till May 21st and over $1300 later in batteries and service and I get a cracked up bike that I have to fix at a expensive cost. Not to mention the bike had to be travelled back to the shop where it remained another 2 days to get the signal lights working again and to get my charger back. I’m sharing this experience for the next person going in to make sure they take pictures of their bike for their own security and have a document signed upon arrival that all is free and clear.
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B Penney on Google

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I would not recommend buying any product from this business. They have the worst customer service humanly possible. Their mobility scooters are junk and constantly breaking down. If you are considering purchasing an electric scooter, my advice would be to spend your hard earned money elsewhere.

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