East edmonton medical clinic - Edmonton
3.3/5
★
based on 8 reviews
Contact East edmonton medical clinic
| Address : | 13046 50 St NW, Edmonton, AB T5A 4V9, Canada |
| Phone : | 📞 +787 |
| Postal code : | 5 |
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| City : | A |
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Jayathi Aswanth Vishnu on Google
★ ★ ★ ★ ★ Very bad service! I never had such a frustrating experience in my life from any medical clinics. I went to see the doctor for my sinus infection. I had a really bad headache, facial pain, cough and chest congestion. I went for a COVID testing and the results are negative. I even showed the woman at the front desk my COVID negative results. She didn't let me see the doctor and asked me to stay at home if I am sick. They refused to offer me any service. Very disappointing!!
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Terry Kroetsch on Google
★ ★ ★ ★ ★ Friendly, helpful reception. Doctors are professional, ask good questions. Feel well taken care of here. Thanks
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Amanda Lee on Google
★ ★ ★ ★ ★ Consistently frustrating to deal with. In the past I’ve waited 2 hours to be seen when I had an appointment. Recently I had a horrible migraine that wouldn’t go away, I had already been to emergency once and was recommended to see my family dr by health link.
The clinic told me to get a COVID test first, I was negative and called to book. They refuse to see me and asked me to stay at home for 10 days.
I’m very upset as I have a negative test and a recommendation by health link to see my doctor but they won’t.
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xixi jones on Google
★ ★ ★ ★ ★ Best stuff and doctors , due to the pandemic the clinic not talking walk in just needs to book a week earlier sometimes to get in . Witch is very understandable. The pharmacist and eye clinic just right beside the clinic witch it's so easy for us to travel to. The stuff is trying their best to help as much patient as they can ,and the doctors too . We highly recommend and appreciate the assistance due to the pandemic. They seems not taking any new patient at the moment but hopefully they will get back soon !
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SAKTHIVEL RAMACHANDRAN on Google
★ ★ ★ ★ ★ Walkin today today to this location. Very knowledgable and friendly staffs in the front. Since I am a walkin patient, I waited for about 30 minutes which is acceptable. Very knowledgable doctors and good interaction with the patients. Very good experience. Very clean and tidy patient rooms. Highly Recommend this place.
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Joe on Google
★ ★ ★ ★ ★ I have nothing but great things to say about this place Dr. Zayed is been my family doctor for many years he first started with my Father my husband and then me and my kids he's been a blessing to our family. As per the front desk, they have always been very nice and respectful even after I saw some people being nasty they are still nice I'm very thankful for this place
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Swati Sharma on Google
★ ★ ★ ★ ★ I have been going to this place since 2015 and my family Doctor is Dr. Tareg Zayed. He is very knowledgeable and informative doctor. He is very nice and has always helped me and my family get the best medical care. I strongly recommend him. Even the front reception staff is very nice and friendly.
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Nick on Google
★ ★ ★ ★ ★ I’ve been seeing Dr. Abushwereb for years. He's very thorough, kind and just a great doctor all in all.
However, his reception staff seem to be lacking in knowledge of their reception duties. They don’t know how to book appointments correctly and when you think you’ve made one after speaking to the admin staff it turns out they didn’t schedule it at all.
This is beyond frustrating, especially if you’ve taken the time off of work to see the doctor. The receptionists need to learn better organization skills and how to manage patient appointments better.
They also need to practice patient confidentiality. They’ve released information to me in regards to a family members future appointment. That information shouldn’t have been released to me. Confidentially should be the main focus when working in a medical setting. This is something they really need to work on, since it’s happened on more than one occasion.
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