Eagle's Nest Pub
3.7/5
★
based on 8 reviews
Contact Eagle's Nest Pub
| Address : | 140 Bay St, Ucluelet, BC V0R 3A0, Canada |
| Phone : | 📞 +777 |
| Website : | http://www.islandwestresort.com/eagles_nest_pub.cfm |
| Categories : |
Pub
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| City : | R |
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Bill H on Google
★ ★ ★ ★ ★ Great place for some pub food. Server was spectacular working by herself. The beef dip and chicken fingers were great. A good place to go and avoid the lineups at the other restaurants
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GWoo on Google
★ ★ ★ ★ ★ The location is great, the beer was cold, the hamburger tasted great and the service was good.
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Ginger Bradley on Google
★ ★ ★ ★ ★ We weren’t wanted here and the server let it be known. We shouldn’t have felt we needed to stay since we walked in. The server wanted to watch hockey and made it obvious we weren’t welcome. Move along.
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Barrett Marley on Google
★ ★ ★ ★ ★ I am a commercial fisherman/woman. I come to this area often. The service in this place is terrible. We’ve given them multiple chances to hopefully do better before leaving this review.
Not only is the establishment understaffed, the service they do have is unwilling to even smile or acknowledge customers as they walk in. Today for example we waited at our table for 25 minutes before going up to the bar to ask for service. The excuse made was “I didn’t see you walk in.”
We still waited another 20 minutes before walking out. Another group of individuals walked in, and before they could sit down the waitress yelled “do not sit there until it’s clean wait ten minutes I’m busy.” The group decided to leave after being aggressively yelled at like it was their mistake to sit down at a public restaurant.
The establishment was at less than half capacity, and coming from someone who has worked in the customer service industry for over twenty years I am fully aware of the simple things you can do to ensure a customer is acknowledged. Even if you are full tables.
Absolutely will never return even though I have been eating at this restaurant for a very long time. The food is great but the service cannot be excused. It’s unfortunate because it’s most likely an owner or management issue.
Hope it turns around.
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Tristan Helms on Google
★ ★ ★ ★ ★ Went Saturday night in early December. Only 4 customers in entire place, but we ordered dinner and the food was good, the beer was cold, and the server was nice enough. Would repeat if needed a quick burger and a beer.
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laura mason on Google
★ ★ ★ ★ ★ Lovely little place right on the water. Great food (especially the hand cut chips) and good Sunday burger deals. In summer would be fab to sit out on the patio!
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Wink Grant on Google
★ ★ ★ ★ ★ High grade service, nice selection of bottled beer and the food was mint. Always got sports on the flat screen tvs and a beautiful view of the harbour. Great spot
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Matt Northmore on Google
★ ★ ★ ★ ★ Great location and friendly staff save this from being a 1 star visit. My boss said his his Beef dip was average ay best but my Fish and chips left a LOT to be desired. Basically looked and tasted exactly like super sized high liner pollock. Which 2as not fully cooked as the batter on the 2nd piece was still rawish yet oddly the fries were overcooked and tough. Everything else about the place is quaint in it's own way. But the food was not worth the time or price.
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