Dundas Medical Centre & Walk-In Clinic

I was excited at first when I walked in and saw no one in the waiting room. I actually said to my wife - this is great, we should come here from now on instead of the other place (we had just left our regular walk-in as there was a 1 hour wait and no seating space). However, after seeing the doctor, I was so disappointed I had to write a review. I explained to the doctor that I have had a sore throat for 2 weeks. I've taken benadryl, a bottle a buckleys, some spray to numb the throat as I couldn't sleep at night due to the pain, and ricolas - and after 2 weeks the pain was only getting worse that I could only eat soup for meals instead of solid foods as those hurt my throat. The doctor took a look and said I had an infection but there was nothing to cure it other than to continue waiting, and to stop taking all over the counter medicine. I then told her that my wife was having the same pain in her throat for the same duration, and she went to our regular walk-in who prescribed her medicine that got rid of the pain within 1-2 days. The doctor then became defensive and from the way she was speaking, gave me the impression she thought I wanted to buy drugs off her as she kept saying "I will not prescribe you antibiotics". It actually got to a point where I told her "you need to stop saying the word antibiotics. I get it, i don't need it, so stop saying it." She then took a book out published in 2013 and asked me to start reading it out loud. After reading the first 3 words (it was about viral infections) I said to her, "look, i didn't come to a doctor to learn how to read. I'm sure I can find a more recent publication online than 2013". Her response, "treatment for infections do not change in 5 years". I responded by saying, "I'm sure that's what people said about aids". I'm not a doctor so maybe the new way to treat patients is to hand them a 5 year old textbook to read, however I didn't like that. It felt demeaning. In addition, after I felt the discussion was becoming heated, I told her we need to restart, stop talking about antibiotics, and confirmed that as a doctor her advise to a patient who has had pain for 2 weeks and can't eat or sleep due to the pain, is to continue waiting it out. Finally she said "you can try gargling salt water to sooth the pain to sleep at night". I really wish she just said that earlier as that would have changed my rating. There's a reason there was no one in the waiting room!

I used to love this place. The girl on the reception was an RN and she was nice and very informative to all of the clients. Dr Ridha was also the most wonderful doctor I have ever met. He relocated to new location. This place is an unprofessional garbage bin!!!! It's not a good walk in clinic. Receptionist is mean and has a huge attitude!

Dr. Rysk yelled at me because I told her I googled some symptoms. I asked about a certain blood pressure medication I would like to try because it was in a different classification than what I was taking and not working for me. She was enraged. I left and did not go back.

My experience in this clinic has been wonderful. I come all the way from mississauga to see Dr. Rizk. She has always been very helpful and attentive to my needs. The wait is never too long compared to other clinics I have been to in the past. I always go to the pharmacy there as well to avoid all the inconvenience, lack of care and waiting of the big chain pharmacies.

Wonderful doctor - always willing to listen, very thorough and not rushed . I’ve never had to wait long at all to be seen

Never much of a wait time! Doctor is excellent always!

Prop one of the worst clinics I’ve been too , never again. Don’t waste your time

Very friendly doctor. Was able to walk in on a Saturday and was quick. The doctor is very thorough.