Crystal Glass Canada Ltd
4.3/5
★
based on 8 reviews
Contact Crystal Glass Canada Ltd
| Address : | 5908 Macleod Trail SW, Calgary, AB T2H 0K1, Canada |
| Phone : | 📞 +88 |
| Website : | https://www.crystalglass.ca/ |
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| City : | H |
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JARED MOULDS on Google
★ ★ ★ ★ ★ i was greeted with excellent service when i came in to get a window replaced on my travel trailer. The team was great and took a template, had to send the template to edmonton to get a piece of glass cut, i was told this would take 5-7 business days. which i felt was very reasonable. After 6 business days i called to check on the status of the order as i am eager to use my trailer again this weekend, and i was told it would be another 5-7 business days. I only went with this company because of the lead time to get the glass. And was told "sorry, you were miss quoted and it always takes 14 business days"
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morley hagen on Google
★ ★ ★ ★ ★ Prompt service by a very helpful serviceman who went out of his way to make sure we were satisfied with the repairs he made. Nothing was too much trouble for him! Our bifold doors are working very well since he made the adjustments. Sincere thanks to him.
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Raymond Cadrin on Google
★ ★ ★ ★ ★ I dropped off my Saturn after work and it was ready early the next day. The workmanship looked great, they even gave my dusty dash a wipedown. The quality of the off-brand glass is an 8 out of 10, it has some distortion in the top right corner. But an OEM glass would have been $200 extra so I'm ok with it. Thanks guys!
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Matthew Smith on Google
★ ★ ★ ★ ★ I got a crack in my 2021 Santa Fe. I went to Crystal glass to see how much it was going to cost to replace the windshield. Joe Piscioneri convinced me that I didn't need to replace the windshield but to fix it. Joe and his team took about 45min. to fix the windshield. Once I got it back I couldn't see the crack anymore. And it looks fantastic. Thank you Crystal glass for saving me alot of money and doing a great job repairing my windshield.
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Pat on Google
★ ★ ★ ★ ★ I am a frequent (unfortunately) flyer of this place as my vehicle seems to be a magnet for rocks!! Had 2 chips repaired last week and today I had to get another one done :( The staff has always been super friendly and helpful and this afternoon when I went in they fixed my 3rd chip immediately! Exactly the kind of service appreciated by a frequent “flyer”….highly recommend this location :)
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Greg Heath on Google
★ ★ ★ ★ ★ Window install was great, one of the best jobs done to date, however, my dash cam and radar detector did not fair so well. The camera was installed back with all of the wiring hanging out and not in the right spot, despite all assurance that it would be. My radar detector I took down and left in the glove box. But upon trying to reconnect it the power supply (mirror taps) I found that the pins were broken off and the wires were left hanging inside the cover for the mirror/lane departure system. I understand these are aftermarket parts that they are not responsible for, but don't tell me you will take care of it and then mess it all up. Anyhow, I have had to order parts from the US that will cost $48.00 and take weeks to get. This brings my $240.00 window to $288.00. Good thing I did not spend the unwarranted "Lane Departure Calibration" fee of $160.00 above and beyond. PS- the lane departure and crash avoidance system has always worked flawlessly after a window install and this is my 4th window.
Hope this helps....
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april Bedard Smith on Google
★ ★ ★ ★ ★ I arrived at this location at 9:00 a.m. on Saturday morning and talked with Ryan at the front counter. He was awesome to deal with! Not only did he answer all of my questions and concerns about my windshield, the work was done super fast and was fantastic! I highly recommend this location and their staff.
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Malcolm Brown on Google
★ ★ ★ ★ ★ The work and service were fine however I planned to stay in the area if it was going to be within 2 hours. I was told it would be 3 or 4 hours so I made my way home, arriving 1 1/2 hours later. I found a message on my home phone that my car was ready. There was no message on my cell phone even though I’d left that number as well. I made no fuss when I picked up the car as the same person I’d left it with was pleasant so I only asked about the job being done quickly. He said that sometimes they had a cancellation.
The only reason I’m mentioning this is to encourage slightly more communication at check-in so the walk to the train, lunch downtown, another train and a bus might be avoided in future. It wasn’t busy when I left the car and I don’t mean to cause any problem for the man at the counter who was polite throughout. I don’t like to draw attention to my age, which is 82, but being made aware of my options would have been appreciated.
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