Costco Vision Center - Kelowna

3/5 β˜… based on 8 reviews

Contact Costco Vision Center

Address :

2125 Baron Rd, Kelowna, BC V1X 0B2, Canada

Phone : πŸ“ž +889
Postal code : 1
Website : https://www.costco.com/warehouse-locations/kelowna-bc-59.html
Categories :
City : X

2125 Baron Rd, Kelowna, BC V1X 0B2, Canada
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Lori Day on Google

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If you need eyewear, Costco Optical is the place to go. I specifically like dealing with Sheena... she's the best. She's friendly, helpful, and knowledgable. I would not buy my eyewear anywhere else.
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Bert Cole on Google

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The worst experience ever. They are not optometrists so when I took my prescription from my optometrist in to be filled, they need to check your eyes first before ordering and then check them again when contacts arrive ....what a waste of time. They are called license contact specialists ...but not optometrists so take the word of the optometrist and stop pretending you are more important than you are!!!!
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Anonymous Reviews on Google

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Dont recommend coming to Costco for adjustments. Went in to get my glasses adjusted. The staff member bent my arms and nose pads of my glasses with their hands. Didnt warm them up or use proper tools to adjust. I was instructed not to try to bend the nose pads myself by a Costco optical member when I first received my new glasses as it would likely break them off (this happened when I was trying a similar pair of frames on before purchase). My nose pad anchor is now bent. Then they sprayed my lenses and used their fingers to wipe in the cleaner .... and finished by wiping them with a dirty rag. For the amount of money I spent on new frames and lenses, this is unacceptable and unprofessional. Proper practice needs to be taught to all staff who work in this department.
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Mad Mum on Google

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A loyal Costco shopper for 20+ years, my first experience with Costco optical was not without its issues. I had read the negative reviews, but wanted to give it a try. Had to wait over 20 mins inside the store to reach counter for appointment. No other way to check in on arrival. Previous history i had given was not on my file. A couple little hiccups. However, i have to give a massive shout out to JOFE, who listened to my concerns carefully, professionally and, in the end, found the perfect contact lens for my high maintenance eyeballs. Thx JOFE!
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Larry Haffner on Google

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Purchased glasses and frames and the frames failed, the right arm fell off and was not repairable 1 year after the 1 year warranty expired. Manufacturers defect. They told me to repurchase new glasses. My previous glasses lasted for 15 years???? Not happy!!
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Charm Casson on Google

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We visited the independent optometrist today for the second time. The doctor was so kind and courteous that he stayed longer for us during this busy holiday time. Our family so appreciates the care and extra mile :)
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elle clarke on Google

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THIS WAS the first time I had come to Costco to find & buy new glasses....I was truely impressed by the skill & kind professional way that my optician JOFE dealt with me. I have purchas many glasses during my life but this is the first time that I have had someone find the exact right size of glasses & put them in my hand for my first try on choice. I continued, of course to try to find another shape another color another style but each choice came back to try on again her choice. JAFE 's choice was right in fit and comfort, in function & in style ... & each try I made only proved her right...also....I was so surprised to find that while we had been chatting about this & that ...JOFE had fixed my old glasses so that finally they were fitting like a charm ...and without me even asking ...she had fixed themselves that now my old glasses felt like a new pair ....I had fun chating easily with her &finding out how she knew instinctively what would fit my face just by looking...You can bet that my Friends will be hearing glowing reports of JAFE & my positive very satisfactory experience of Costco Vision in Kelona B.C.
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Shannon Bristow on Google

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Stopped in to the Costco Optical department today. My son was in a car accident, and we had just found his glasses in pieces in the wreckage. Carmillo (not sure of the name, sorry) took care of them, putting them back together so my son can see again as he will not be out of the hospital for a while. He was compassionate and kind and all he wanted in return was for me to take care of my son and give a good review. So here it is. Thank you for your kindness on a day I really needed it. Costco comes through again.

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