Costco Tire Center

Name: Costco Tire Center
Address: 1015 Centennial Dr, Kingston, ON K7P 3B7, Canada, P, Canada

3.8/5 ★ based on 8 reviews

Contact Costco Tire Center

Address :	1015 Centennial Dr, Kingston, ON K7P 3B7, Canada
Phone :	📞 +97
Website :	https://www.costco.ca/auto.html
Categories :	Tire shop ,
City :	P

1015 Centennial Dr, Kingston, ON K7P 3B7, Canada

Best Tire shop in Canada

L	Lynn MacQuarrie on Google ★ ★ ★ ★ ★ Guy at the desk talks non-stop and fast with "I'm so knowledge BS" to make you think he knows what he's talking about. I went in to get a plug for my tire where a nail went in. He tried to sell me two brand new tires that weren't the same make as on my vehicle. I got the plug put in at a reputable business. Will never go back. Lousy customer service all around!
T	Trevor Walbourne on Google ★ ★ ★ ★ ★ I went to the tire Center to inquire about having tires rebalanced. I never bought these tires there but as a COSTCO member I expected to be able to access the services at the tire Centre. I was informed that unless I bought the tires there then no service. I was disappointed and said I think I’ll call COSTCO head office to complain about such a policy, I was in no way rude as i understand policy such as these are not made at the local level. I was then very abruptly told “that would be useless because you will not change anything” I replied the only sure thing is nothing will change if I don’t inquire into it. I was then verbally dismissed. As I was leaving there was a tire delivery truck unloading tires across the side walk along the Tire Center. The parking lot was snow covered and icy so I approached the truck, looked in to see that it was safe to walk and proceeded to walk the side walk between the truck and bay door. The same person at the counter was there and started yelling at me and looking very upset and mad. It actually startled me. I’m sure he was worried about the slowly rolling tire only 1/4 the way towards the back hitting me. I seen it and knew it was safe for me to proceed. His overreaction only added to my already distasteful interaction earlier. To be clear there were no signs or markers saying no to walk that portion of the side walk. Needless to say I was not impressed nor will I EVER go to or use that tire shop again.
T	Thomas Brabant on Google ★ ★ ★ ★ ★ Bought tires at this location for almost $1400 bf Goodrich K02”s. Couple weeks later I had 3 of the tires losing air.(didn’t leak air before). Got new tires because they were bald. So I brought the truck in for them to look at it. They scheduled the appointment , waited over 3 hours. Went to check if it was ready and still nothing, it was about 4 hours . They were supposed to give me a call when it was done, but I got nothing. They said they were short staff 2 staff members went home sick. Lack of communication on there part as they did not tell me it would be delayed when dropping off my truck. The tires were leaking at the valve stems were the tps sensors go. I spent that much for tires and they don’t change the valve stems. (What’s the $3.99 service pack per tire they charge me for?)They probably mess up or we’re to lazy or destroyed the old senors with the valve stem by mistake. ( again no leaks before). The service technician blamed it on my truck being old - it’s 8 years old and really what does that have to do with tires? The thing that bothered me the most was the way I was treated from the staff, very rude and ignorant to Me and my wife. While during this time I waited in the store with my wife who is pregnant and my 3 year old son. Had a very bad experience with Costco tire center. Strongly recommend going any where but this location.
C	C.J Finnie on Google ★ ★ ★ ★ ★ I spoke with tire dept on Nov 25th for quote. I was told I could easily order on line or come back in. Their quote was lower than any others. On sat Nov 28th @ 9.44 am I ordered 4 perialli winter tires on line. I expected a number of days to fill the order. I even booked an installation appt for Dec 9th. Then at 11:11am, same morning costco rep Nick called to ask if could come in @ 11:30 today...omg I was shocked. I just ordered them !! Thn next min I received email to confirm they were using stock already @ costco! I was able to be there by noon...wow very Impressed! Hour later I drove my car home. Thank you Nick & your staff for the prompt service. Also I'm so happy with the perelli tires...I was looking for good quality tire, reasonable price and most of all I wanted ""quiet"" tires...I got all three !! Highly recommend costco for service! Recommend perilli winter tires too!! Thank you C.A
G	Geoff Nichols on Google ★ ★ ★ ★ ★ Unfortunately, after months of waiting for the right tires to come in, discovering they are no longer available, purchasing another set of tires that weren't ideal, having those installed only to find they rub against the wheelwell, my pursuit of purchasing tires at the Kingston Costco tire Centre has come to a disappointing end (much like this run on sentence). Nick is a good tire tech and a great guy. He tried. The team tried. But I'm not sure Costco is the best place for tire servicing and as a result won't be having any car servicing done here.
J	Jamie Belec on Google ★ ★ ★ ★ ★ The staff at the Costco Kingston Tire Centre are nothing short of amazing! Personable, timely, professional. They go that extra mile and are glad to do it! Thanks for taking care of my little car!
B	Barb Jones on Google ★ ★ ★ ★ ★ I am so grateful for James in the Kingston CostcoTire Department today. My husband noticed our tire when we came out from Costco. At first he thought we needed air so we drove to the garage door and asked if we could get air for the tire. James came to our car and took a look at the tire and there was a screw in it and it wouldn't hold air or be fixed. So he offered me a chair to sit on because I am disabled while he was going to take the car into the garage and put the spare tire on. His kindness will never be forgotten we really appreciate your help because we live north of Belleville and heaven knows when we would have got home. Costco service organization is truly example of service and amazing employees.Thank you so much. Mike and Barb Jones
F	F P on Google ★ ★ ★ ★ ★ I have been purchasing tires at Costco for many years. The prices are still quite competitive, but the selection is getting narrower and narrower each year. The staff and management (at least the ones I interacted with) couldn't care less about customer satisfaction. They lose points for using adhesive balancing weights on their tires, which are not durable and come off on their own. You get the minimum at this Costco location, don't expect anything more and you will be satisfied. I rather pay a bit more and have quality installation, where they pay attention to details (like checking and replacing TPMS sensors if needed).