Costco Pharmacy - 300 CrossIron Common

Name: Costco Pharmacy - 300 CrossIron Common
Address: 293020, 300 CrossIron Common, AB T4A 0J6, Canada, A, 4, Canada

2/5 ★ based on 8 reviews

Contact Costco Pharmacy

Address :	293020, 300 CrossIron Common, AB T4A 0J6, Canada
Phone :	📞 +
Postal code :	4
Website :	https://www.costcopharmacy.ca/
Categories :	Pharmacy ,
City :	A

293020, 300 CrossIron Common, AB T4A 0J6, Canada

Best Pharmacy in Canada

A	Andrew on Google ★ ★ ★ ★ ★ Horrible wait times. Called in at 430 and at 540 the birth control prescription still wasn't processed. Before that made an order and was told they'd have it in a few days. Not only did they not call in a couple days they just didn't order it period as well as the lady laughed about it. Thankfully it wasn't a serious prescription. They have a complete lack of care of customer service and are very poorly ran and organized. Even with their zero dispensing fee it's not worth the waste of my time to deal with them. They just try and force you to spend more time in the store.
J	Jay Cha on Google ★ ★ ★ ★ ★ I want give minus star if I could. I regret why I ignored previous review for this pharmacy. I am 50 years old man and never had complain for any pharmacy but this is the first one. Mistakes, no responsibility and lies are my experience for all steps.
M	Maria Wise on Google ★ ★ ★ ★ ★ I dropped my prescriptions and told me that it will be ready at 1:30. So I went shopping first to kill the time of waiting. I went back to claim it at 1:40 . Waited someone will be on the till for more than 5minutes, and a guy finally came said it's not ready yet and to come back 10minutes. So I went to the till for me just pay my shoppings and put it in my car and came back to the pharmacy. And the guy on the till and he said 3 more minutes. I was like "seriously?" I am going back and forth here and I am in a rush. Then the guy answered me RUDELY saying "well we're all in rushed". WOW!! do you even know what customer service means? Do you think it is funny to make your customers going back and forth??? Instead of saying "sorry for the delay" you'll answer your customer so RUDE?? wow
K	K T on Google ★ ★ ★ ★ ★ Zero stars if that was possible. Worst customer service, no conflict resolution whatsoever, just tells you they can’t do anything. Tried to grab my Rx three different times, every time they said there were issues with insurance. Called our insurance and no issues, pharmacy was billing incorrectly. Choose elsewhere for your prescriptions.
j	jennifer denig on Google ★ ★ ★ ★ ★ This pharmacy is usually slowly ran, no real urgency, lines go down the isles. There was a voicemail left on the phone today by a lady (who didn’t leave her name ofcourse ) saying “there’s a prescription here for you to pick up and it’s annoying so let us know if you still need it” there was no prior indication of the prescription being filled, didn’t even know one was ready, and then it’s annoying to them that there’s one waiting to be picked up? It’s literally your guys’ job? If you find that annoying, maybe a new job would be better suited. This pharmacy needs better manners and if you want to notify someone of a prescription being filled simply say hey your prescriptions ready!
B	Brent on Google ★ ★ ★ ★ ★ Bad customer service overall with no follow-up when my prescription didn't get transferred over from another store. There were zero apologies for any of their miscommunications and showed complete lack of care toward how they treated this mistake. I will gladly support other pharmacies from now on.
K	Kehinde Ajetunmobi on Google ★ ★ ★ ★ ★ They are the worst pharmacy have ever seen, bad customer care and relation. Some of the pharmacist don’t know how to address their customers as they don’t listen but to talk down on people. My last experience with one of their pharmacist was bad that made me write this review by describing to me that “my madness attitude will not make me get what I want fast”. I felt bad and was really shocked to be addressed in that manner. Their managers really need to make them go for courses that will educate them on customer relations. Too bad.
K	Katie Flury on Google ★ ★ ★ ★ ★ Always treated really well when I come here. The pharmacists are really friendly and do a wonderful job getting to know me and remembering who I am, and past medical issues. Thank you for being so caring!