Cooper Koo Family YMCA
4.1/5
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based on 8 reviews
Contact Cooper Koo Family YMCA
| Address : | 461 Cherry St, Toronto, ON M5A 0H7, Canada |
| Phone : | π +9 |
| Website : | https://ymcagta.org/find-a-y/cooper-koo-family-ymca |
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| City : | A |
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Ibrahim Ghanem on Google
β β β β β Great facility, high level of hygiene, good spaces between machines, and considerate about covid-19 restrictions. Customer service is under staffed; however, they are helpful.
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No Noway on Google
β β β β β I don't really understand what happens in their back office that leads to every contact with a customer going so wrong. They seem to have trouble doing everything - enrolling new members, cancelling memberships, scheduling workouts, signing up for activities, and answering the phone. I was a member for years but couldn't take it anymore. Whoever manages this YMCA needs to get fired.
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Andrew Thomas on Google
β β β β β My review is going to be strictly from a weight training perspective. There is a pool, multipurpose court that is used for basketball, volleyball, badminton and group classes - however I have never used those. The gym part of this facility is very good. It's bright, clean, and the equipment is in good condition. There are lots of cardio equipment and weight training machines with an indoor track around the perimeter. There are 3 squat racks and a Smith Machine, 2 flat bench, 2 incline bench, no decline benches. A fair amount of standalone benches and a large selection of dumbbells. It gets busy at around 4:00 PM and is quiet in the mornings and late at night. My only complaint is access to the squat racks. There are sometimes members, who hog the rack while they do "circuit training" - meaning they use the rack, leave and do 2 or 3 exercise else where and still claim ownership. Slight annoyance but not a major issue.
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Abraham Z on Google
β β β β β This location doesn't allow members to use all facilities including steam room & sauna so don't waist your time sign up @ metro central or doevercourt where you can use all inclusive saunas
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Saghi Hssz on Google
β β β β β Very clean, freindly staff. this place has so much potential for alot more for community. more fitness classes, dance classes, boxing classes. for such a big and beautiful place they are not doing all they can to make it great.
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Joey Drury on Google
β β β β β Okay facilities, inflated price, outdated mask policy, awful customer service.
I recently spoke with their service line after waiting on hold for 20 minutes (despite being number 1 in the queue). They did not have the ability to delete my account and remove my membership, they're only able to put it "On Hold" so they can still reach out with marketing emails and bug me.
I'm very unimpressed with the services, spend your hard-earned money at a different gym.
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John Montany on Google
β β β β β Fantastic multi-purpose facility for all ages, including wheelchair accessibility!
Filled with friendly, helpful staff that always go above and beyond for their members. After countless tours and gym visits, I have finally found my home facility for the downtown core. Not only is this the largest facility, it is considerably cheaper than most commercial gyms in the area.
This location boasts many amenities including, but not limited to:
Full sized basketball court, indoor track, private /group studios, child care, lounge, 25 meter pool, whirlpool, steam room, workout equipment, cycling studio, change rooms for families and both genders, outdoor garden area with seating, one on one personal training and more!
It is spacious and well designed, as it is newly constructed within the last 5 years. It is rare you will ever have to wait to use a piece of gym equipment, even during peak hours. They are constantly adding new equipment for their members (just last week two new squat racks, and a multipurpose machine). There are also frequent surveys that offer members to voice their opinions on what would improve their experience.
My only gripe is occasionally the water pressure in the showers isnβt the greatest, but this makes sense as the sheer number available to use. There are more than enough lockers for everyone.
If you are looking for a new facility, come stop in and get a free tour, you wonβt regret it! :)
They also offer βbring a buddyβ, so if you know someone who holds a membership you can experience it for free for a day!
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Mihir Diwadkar on Google
β β β β β I go to this place for my weight workouts and casual badminton plays on the weekend. It is spacious and crowded only at certain hours of the day. Otherwise, they have a lot to offer including extra curricular activities like swimming, basketball, group fitness, spin class etc
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