Ciot Surplus - Laval
4/5
★
based on 8 reviews
Contact Ciot Surplus - Laval
| Address : | 1795 A. Jean-Noël-Lavoie, Laval, Quebec H7L 3W3, Canada |
| Phone : | 📞 +98 |
| Website : | https://ciot.com/montreal_fr/ |
| Categories : | |
| City : | L |
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Lisa Li on Google
★ ★ ★ ★ ★ Beware!!! Double check the dates on the ceramic boxes. They sold me different batches of the same tile and now the wall needs to be redone!!!! I personally didn’t know about the dates on the boxes but you would think Ciot would know better?? I understand we all make mistakes, but it’s been a week and i still have no news from customer service and that’s more infuriating than the mistakes itself ! Hope this post will help others to avoid a horrible headache!
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chelsea Fc on Google
★ ★ ★ ★ ★ it’s very Convenient when I’m
Working in Laval ,but the one in montreal the product desk staff are more knowledgeable!!
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Ross Franco on Google
★ ★ ★ ★ ★ Terrible customer service once the sale is done yet about returning anything back or asking any other questions they just ignore you and leave you hanging!
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Andrea Solano on Google
★ ★ ★ ★ ★ We bought a sink protector and they didn’t have it so we ordered it and they told us it would come by next week. We called and they told us they had ordered the wrong item, told us to wait another week.
Ciot never called us to inform the order had arrived and every time we called to ask for updates, they say it would arrive next week.
They kept us waiting for 2 months like that. We got tired of waiting so we decided to cancel the order. We come by the store to get the refund and they tell us they couldn’t place the order because the item was discontinued, but they took the money alright.
And then told us they couldn’t refund us without the authorization of the manager. For a $60 item. Told us to wait for the manager to contact us for the refund.
Waste of money and time. Terrible customer service.
I will NEVER go back to buy anything from this company. Too bad I cannot give a minus one review because they don’t even deserve one star.
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Sonia Baudelot on Google
★ ★ ★ ★ ★ Luisa is amazing go see her great service!!!
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Isabelle Lemaire on Google
★ ★ ★ ★ ★ Great prices and service. They also have a good Pro section. I also particularly enjoyed the down to earth approach the staff have in this location, which is not the experience I’ve had in other branches of the same company!
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Minerva Na on Google
★ ★ ★ ★ ★ Great experience, good advices for the benefit of the client, service after sealing.
Good promotions with competitive prices
I had a good experience with Alessandro he helped me a lot.
I really recommend to visit Ciot before doing any purchase decision.
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marc thor on Google
★ ★ ★ ★ ★ Store with an excellent selection of higher quality tiles. I sourced tiles at Ciot for two bathrooms and a kitchen. I relied heavily on the two designers I worked with. I’m sure an independent interior designer could not have advised me better on tile selection. The final look was tasteful and classy – not anything trendy and prone to looking dated in time. Based on my experiences here so far – I can go to this store and get insightful advise from talented designers who will point me in the right direction – that’s worth a lot to me.
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