Carea Community Health Centre

Name: Carea Community Health Centre
Address: 115 Grassmere Ave, Oshawa, ON L1H 3X6, Canada, H, Canada

2.8/5 ★ based on 8 reviews

Contact Carea Community Health Centre

Address :	115 Grassmere Ave, Oshawa, ON L1H 3X6, Canada
Phone :	📞 +97
Website :	http://www.careachc.ca/
Categories :	Medical Center , Social services organization , Mental health service , Community health centre ,
City :	H

115 Grassmere Ave, Oshawa, ON L1H 3X6, Canada

Best Community health centre in Canada

V	Vicki MacLachlan on Google ★ ★ ★ ★ ★ I've been going to the Community Health Centre since before they moved to their current location on Grassmere and I've always had mixed results but I'm leaving a review now because the last nine months have just been unbelievable. I was essentially abandoned at 19 weeks pregnant after being repeatedly assured that a midwife (my preference) had been arranged and that I would be contacted with further instruction. At 21 weeks I called the health centre to follow up and was told they had no idea what i was talking about. This was after four separate times of me asking if everything was good to go because, due to past experiences, I didn't believe they were arranging it. The next four weeks or so Nicole had to scramble to find me any O.B. that could take me on because it was way too late to try to get a midwife at that point. Getting my baby vaccinated was another nightmare altogether, I never did end up getting his vaccines done here. Yesterday I went to an appointment get some vaccines for myself and AGAIN nothing but a headache. These are just a few examples, I have so many more. The patient to medical staff ratio seems to be way off compared to other places and it really shows in rushed appointments and incomplete records. Nicole their clerk is amazing and I can imagine she doesn't get paid nearly enough for what I'm sure she has to put up with everyday from frustrated patients. I work in healthcare and have no problem giving the benefit of the doubt but even I get frustrated with this place!
A	Alexis Born on Google ★ ★ ★ ★ ★ The staff who actually work there are amazing and do good work. The problem is that staff don't seem to stay for very long or they are moved to another site. My medical provider keeps changing, my counselor switched once. I think this is the 4th or 5th time (honestly I have lost track) that I have received a phone call telling me that I will be switching providers. How do you expect clients to receive good and consistent care? Why can't you guys keep staff? Happy staff means happy clients.
B	Bria Girl on Google ★ ★ ★ ★ ★ My friend waited a while to see&speak with carea team, they did what they could to help, unfortunately that isn't the same with the Dr. The doctor recommended she see a female physician. The doctor was quick to abandon her. And was told she would be receiving care from a nurse practitioner instead. My friend asked the dr if he would be willing to tend to her health until a new physician was set. The team instead let her have a nurse, a new intake appointment, she wants to be cared for. Not whatever this is. She waited a long time to not get any test, shes tired and to unwell to let carea push her around with you can have this only.
S	Samm Floral on Google ★ ★ ★ ★ ★ Thanks James D for making me feel so worthless as a human being. Terrible time here and would not recommend :( you get talked down to and not treated nicely as all. If you can't relate and connect with the clients you're supporting then why are u doing this job?? Reply - yeah no thank you Paula you are already aware of all of the complaints about how clients get treated badly and you do nothing
B	Becky Kraft on Google ★ ★ ★ ★ ★ .If there was one word to describe my treatment here it would be * abandoned * one of my appointments was cancelled without asking me or notifying me. Updated may 5 2021 * . asked the current physician if they would be able to care for me untill i am able to see a new physician . Instead i am able to get a nurse practitioner. i was told the process would be fairly quick. I felt like dr c** didn't care about me during intake or my concerns. There is no compromise, beggars can't be choosers. What a lame situation. Couldn't even get a blood test even when i mentioned i needed one * these people really top it off* i will never smile ever again Update Dr c gets zero stars because he didnt care about my health and gave zero effort .the only effort i received from him was how quickly he called me to cancel appointment and abandoned me. Reception gets ☆☆☆☆☆especially dev for guiding me thru a New family doctor to tend to my health, hopfully things are better nows
R	Roman Hicks-Petgrave on Google ★ ★ ★ ★ ★ I have been trying to get in contact with a doctor for over 3 weeks now to start hormone therapy. The lady who helped me at first, Julie, was very lovely and accommodating until she started to ignore my emails. I was told that I would receive a call more than a week ago from the Oshawa manager Sabrina to book an appointment. I have not received any calls to book my appointment with this doctor, nor have I received any emails from anybody at the clinic about why I am being ignored. I definitely will never consider or recommend this clinic.
s	shaun meyer on Google ★ ★ ★ ★ ★ I have been a patient of carea for almost 8 years and they have made me feel much more comfortable than any of my past doctors. thanks carea community u guys r great
M	Megan B on Google ★ ★ ★ ★ ★ I am disappointed that I have to leave this negative review but I am extremely frustrated with this clinic. I have been a client at Carea since I was child. My primary care physician - I have no problems with because he is amazing at his job and provides me with exceptional care, if I could rate him 10/5 stars. however it is the front desk and support staff that do not have their act together, they are not even worth the 1 star. They are rude, dismissive and cold. They do not follow up or relay messages and they’re notorious gatekeepers. Direct message to front desk staff. I do not come to the doctor because I think it’s a good time. I may not look sick to you but that’s how it is with invisible illnesses. I’m sorry my presence inconveniences you. Trust me, I don’t want to be there. However this is your job and you choose to be there so either be there and be courteous and cordial to the clients or don’t come. Your job is not to belittle clients or make them feel like getting treatment is ruining your day. Your attitudes are disgusting and immature. Do Better