Canadian Medical Alliance

Name: Canadian Medical Alliance
Address: 595 Montréal Rd, Ottawa, ON K1K 4L2, Canada, K, Canada

2.4/5 ★ based on 8 reviews

Contact Canadian Medical Alliance

Address :	595 Montréal Rd, Ottawa, ON K1K 4L2, Canada
Phone :	📞 +79
Website :	https://cdncare.ca/
Categories :	Medical Center , X-ray lab , Diagnostic center ,
City :	K

595 Montréal Rd, Ottawa, ON K1K 4L2, Canada

Best X-ray lab in Canada

D	David Panich on Google ★ ★ ★ ★ ★ Very good service. I submitted a online request for ultrasound and X-ray. I was called back the next day with an appointment 5 days later. The reception was friendly as were both technicians. I was out with 40min from my booking. Can't ask foruch better than that.
D	D. M. on Google ★ ★ ★ ★ ★ Went there for x ray, I was done in 15 minutes, everyone were nice and friendly, had no problem at all, thank you for great services. Update: Went here again, for x-ray and mamogram last week, everything was perfect. Everyone were nice and polite, it's my second time here and never had issues. I want to shout huge "thank you" to the nurse doing intake, her name is Julie (I don't know if it's spelled like that), thank you for sorting out my appointment, she was my angel that day. If everyone was like you this world would be better. Thank you...
A	Alex on Google ★ ★ ★ ★ ★ We showed up to an appointment scheduled nearly 3 weeks in advance to find out they didnt bother to fax the requisition for the appointment and waited till we showed up to do it. After a 30min delay, everybody decided to go on lunch at the same time delaying us further. What should've been 30-40min out of my work day ended up turning into close to an hour and a half time wait for what shouldve been quick ray scans. Avoid if you can...
J	Jacques LaRose on Google ★ ★ ★ ★ ★ Booked my appointment finally after waiting a month for them to call me. Because of my situation they had to book me in the last appointment of the day which meant waiting for an additional week. They called me back and said they had to book an earlier appointment as I needed both x-ray and ultrasound done. Again ok. Today at the appointment I was told that my doctor did not ask for the ultrasound, even though he confirmed with me by phone that he had, and that paperwork would need to be submitted and I'd have to go through this whole mess again if it was required. So I decided to have the X-ray done at least. After waiting for 40 minutes for it, I was told there were still a few people ahead of me. I'm mentally disabled and this had pushed me to the extreme. This office, even with the covid restrictions of only having only 5 people in their office at a time, still could not manage to see people with appointments on time. This was completely unacceptable so I just got up and left. Why schedule appointments for their services if they are going to be this inept? Completely baffled as to why people accept this type of customer service and why the province accepts to pay for this mediocre type of customer service.
D	Donna Clark on Google ★ ★ ★ ★ ★ If I could leave a zero star rating I would! Had a sample submitted for testing on January 14th with a 3-5 turn around time. And 14 days later still no result. Called for results and nobody answers the phone and never had a response to my voicemail. Horrendous service!
J	J Ross on Google ★ ★ ★ ★ ★ Did not know we had a x ray clinic General hospital wont allow walk ins. Great experience, staff easy to work with. Everything went quickly. I did not leave in tears...lol
H	Hien Nguyen on Google ★ ★ ★ ★ ★ My experience was very positive, the technician was great, she does her job well, I felt very comfortable. I highly recommend going to 595 Montreal Rd. for your next mammogram appointment.
J	Judy Padbury on Google ★ ★ ★ ★ ★ 595 Montreal road What is wrong with your appointment booking system? I first tried to get an appointment in June 2021 and the first booking available was October 21. I went there for my 4:40 appointment and they told me I didn’t have an appointment. I told her to look again and she found it in Kanata. This was obviously wrong so she rebooked me for November. I show up for that appointment and the radiologist was sick that day. Don’t you owe it to your patients to call them and let them know? Guess not! They rebook me for today, which is Feb. 7 2022. I went there and they tell me my appointment wasn’t there! IWhat a complete waste of my time. Your handling of appointments is totally unprofessional???