Canada Post

2.5/5 based on 8 reviews

Contact Canada Post

Address :

2037 111 St NW, Edmonton, AB T6J 4V0, Canada

Website : https://www.canadapost.ca/
Categories :
City : J

2037 111 St NW, Edmonton, AB T6J 4V0, Canada
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DFX on Google

A small space located at the end of the pharmacy. The staff was quite friendly and efficient.
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nzid nzid on Google

Walked in on a Sunday morning in November 2021, I was the only customer there. Sent out a Christmas Parcel, was provided a tracking number, and received 10/10 customer service. I will now only use this Canada Post from now on. Keep up the great work.
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Winnie Guo on Google

I usually go here whenever I need postal services and usually the service is subpar (which I didn’t really care about since it’s just a post office) but recent experiences here were inadequate. I forgot to bring some tape with me and they had tape right on the counter and wouldn’t let me borrow a little piece, saying “sorry ma’am this tape is ours so you’re going to need to buy a roll”? like ok then. But I guess that’s on me for forgetting my own tape so I’ll take the L but I was baffled. The mailing process to send something within Canada took forever because there was a new staff member which is fine, BUT I received rude remarks from another staff member training her. I wasn’t even upset that the process was taking a while because I understand the learning process for new people but the other persons rudeness was unnecessary especially because I was civil. Don’t take your anger out on customers, learn better service skills.
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Jon Glover on Google

This location is the worst by far. I can honestly say, not only am I missed by the courier everytime, but I haven't been able to pick up a package in the first try EVER! If I didn't have to deal with canadapost ever again it would be too soon.
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rick pen on Google

Outlet not open until noon on Sunday. Thanks the the incompetent civil servant who posted the wrong time. Your tax dollars at work. The staff who work there are actually good, hence the 4 star rating.
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palak shah on Google

Worst customer service I have ever seen in any canada post.I had 4-5 post/mails/packages to pick up in one week time.I had so much trouble collecting them.one day I went there at 1pm and they were closed for day for system issues.which I can understand but the person named madhavi spoke to us very rudely” no thing much we can do and I am the manager here” On the top they misplaced one of my package that supposed to be ready to pick up by April 14th.I visited multiple time they said it’s not here the another person(don’t know name)with clear specs on 21th april said package is not ready so I called customer service and made ticket for lost item. The next day a guy name ryan helped us out he checked in back and found our package.
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Amandeep Kaur on Google

Worst service ever.. the female employee name madhvai.. she is always on food break whenever i come. She does not care if anyone is waiting for the service.. she has no sense how to talk… she was not helpful at all. Very rude… instead of helping me she was on her phone… i dont work at canada post.. how i am supposed to know the procedures.. u work here so u know how things work.. instead of making the next person feel that they dont know anything and you are the god.. you should help them and take your work seriously.
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Franklin Honey on Google

Worst service of any Canada Post outlet that I've ever gone to. The female employee acts like she owns Canada Post and gets to arbitrarily decide if you get service or not as well as close the outlet as she chooses during posted business hours. She claimed the outlet was closed because "they" were installing a new system and she wouldn't be able to locate registered mail or any other package. Requests to speak with her manager was met with complete refusal. Coincidentally, the next day, she was able to retrieve my package without the assistance of the computer system and threw my package on the counter. She is arguementative, immature and rude. Avoid this outlet or use another delivery service. Attempts to leave my concerns with Canada Post online were unsuccessful as their website redirects any attempts in a circular manner to frustrate you into not being able to leave any written concerns. Attempts to speak with anyone on the phone is met with lengthy holds and then eventually it hangs up. Way to go Canada Post.

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