Bouclair Guelph

Name: Bouclair Guelph
Address: 15 Woodlawn Rd W Unit 103, Guelph, ON N1H 1G8, Canada, H, Canada

3.6/5 ★ based on 8 reviews

Contact Bouclair Guelph

Address :	15 Woodlawn Rd W Unit 103, Guelph, ON N1H 1G8, Canada
Phone :	📞 +988
Website :	https://www.bouclair.com/
Categories :	Lighting store , Furniture store , Home goods store , Bedroom furniture store ,
City :	H

15 Woodlawn Rd W Unit 103, Guelph, ON N1H 1G8, Canada

Best Furniture store in Canada

R	Ron Hossannah on Google ★ ★ ★ ★ ★ I visited Bouclair this week as this was the first time I've visited since stage 1 of reopening of the economy. The greeter outside was very pleasant and professional, provided proper instructions and guidance of the stores policies. That is the only positive of my experience, entering the store, the employees were extremely rude and unprofessional. They couldn't tell me which aisle to go down to find certain items, and then I also heard some of the employees gossiping, I believe their name tags was Marg and Colleen, were either speaking rudely about an employee or customer, regardless I will not be shopping at this location again!
J	Jimmie Hill on Google ★ ★ ★ ★ ★ My husband and I went to Bouclair to check out their drapes that were on sale. Pleased to see a sample of each curtain on display so you could actually see what they have to offer. Mary was an excellent assistance at helping me decide what would be a better choice of curtain for the area in my house I was looking for. She was extremely knowledgeable. Also since she needed to order what I wanted had lots of patience going through the process. At the end I received 25% off my order plus I used my CAA card and saved a few more dollars. A SWEET DEAL all around. I should add that this store is very clean, organized and well worth checking out since they have some great pictures, pillows and accessories to look at. Also no one was pushy since they just greet you and then let you know when you need assistance they are happy to help help. Love that! From Chillmyway
j	josh fuller on Google ★ ★ ★ ★ ★ The customer care is horrible. My girlfriend purchased an ottoman through the website 1.5 months ago. It still hasn’t arrived. With that said, we went into the store located in Guelph ON to see if they can look up the tracking number, or see where are product is. We spoke to the manager where she then told us to call customer service. We asked if there’s anything she can do In the store, she said no. She kept telling us to phone where we have before and was on the line for 1hr trying to speak to an agent, it wasn’t successful. So we told her that calling is a waste and she then told us to email. Where we have multiple times with no luck or reply. She then told us that calling is a waste and they never answer the call which is a red flag. Anyways never buy from this place and let’s hope you don’t have problems with shipping, because customer support is not a thing.
V	Vicky French on Google ★ ★ ★ ★ ★ Loved it so much! Had never been before. Had so many great items! And very reasonably priced!!
D	Debbie Taylor on Google ★ ★ ★ ★ ★ Omg some great deals! Fantastic customer service. Tried to help me find a specific item I found online and not in store. After a search determined there were 2. Sales associate located it. I added another to my purchase! So happy! Im going back love the value priced decor, so inspirational! Easy to add to my home.
P	Pam Yu on Google ★ ★ ★ ★ ★ I went to this branch with my husband to look for a chair and side table. We were measuring when one of the staff (appears to be the manager) approached us and ask what are we measuring. She sounded irate and condescending. So I asked if it’s ok if we measure. It took her a few seconds to answer my question and said “Hmmmm, ok fine!”. Is it your policy that customer cannot measure an item? I felt so belittled and profiled.
R	Randall Eckerich on Google ★ ★ ★ ★ ★ I always seem to find that something that is the right fit for my home. Today it was blinds for the livingroom. It's always nice to go in this store and find something you've been looking for.
A	Allison Chan on Google ★ ★ ★ ★ ★ Thankfully Homesense is right beside! I never leave Bouclair in a good mood. There is one employee, older blonde woman who makes me feel like I am always inconveniencing her. I have mentioned this to other people and they say the same thing! Will not be going to this location unless I absolutely have to.