BMW Sainte-Julie
4.6/5
★
based on 8 reviews
Contact BMW Sainte-Julie
| Address : | 1633 Blvd. Armand-Frappier, Sainte-Julie, Quebec J3E 3R6, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.bmwsaintejulie.com/ |
| Categories : | |
| City : | E |
|
T
|
Tristan Schirmann on Google
★ ★ ★ ★ ★ Apparently they are good at selling and delivering new cars, that seems quite right. However, my experience at the service desk was very deceptive and actually quite scary.
I have been told they couldn't see that one of my tire had a defect while doing tire change because "you know it all go so fast..." (I swear!) but the default was so big that the car was unbearable to drive, you instantly notice it
Then I had a leak with the windshield washer fluid tank and after checking it, I have been told, once again true story, that the problem was that I wasn't using BMW branded washer fluid, that there was nothing wrong with the system. They just drained the tank and filled it with BMW fluids.
A very astonishing level of both flagrant incompetence and actually quite insulting thinking I could seriously buy such crazy explanation. At least it made the whole BMW Canbec staff have a good laugh! They found the leak..
For me it's a no, never again. I can't possibly imagine how it goes for more serious issues.. at the speed it goes you know!
|
|
A
|
Arashdeep Dhesi on Google
★ ★ ★ ★ ★ Absolutely horrible experience. Had to chase after my sales rep for updates on the process. Received replies after sending multiple emails and leaving numerous messages on his answering machine. Purchasing the car from Toronto I wasn’t able to inspect the car prior to delivery but was insured that the car was detailed right before being put on the delivery truck. After a long delay I Was delivered a car with a noticeably dirty interior (pictures attached). The dealership was confused and had no answer as to how the seats were dirty because they claim it was detailed. Then they offer a minor $75 compensation which is a fraction of what it cost me to have the upholstery shampooed ($250). It gets worse. I waited over 2 months to receive the $75 from them. Once again battling to get a response and reach someone on the phone. Numerous emails before receiving any reply. Received cheque July 17th. RecIeved car May 6th. OUT OF PROVINCE BUYERS AVOID THIS DEALER AT ALL COSTS.
|
|
T
|
Tom Jencz on Google
★ ★ ★ ★ ★ Julien Fournier is amazing to deal with - just bought a 335xi with M package and love it!!!! The staff at BMW Sainte-Julie are extremely trustworthy and responsive. Normally I hate the vehicle purchasing experience, however Julien and made it easy, seamless, and extremely pleasant. Anyone wanting an absolutely great experience should ask for him specifically!! I know I will for my next vehicle purchase ;)
|
|
L
|
Lisa Fitzgerald on Google
★ ★ ★ ★ ★ As always I found the service at BMW Sainte-Julie to be fast and reliable, with a very pleasant team to interact with. My service representative Ronny Lippinghof has extensive experience and was able to provide me with sound advice for both my X6 and X5 alike.
|
|
O
|
Oliver Reyes on Google
★ ★ ★ ★ ★ I’ve been looking for the perfect family vehicle for the last 3 months. I’ve called all over Montreal and the South Shore but was drawn to BMW St- Julie for one reason, Julien Fournier. Very down to earth and knowledgeable about the BMW brand. I could tell from the way he talks about BMW cars is that he does truly believe that they are the Ultimate Driving Machine.
When you are buying a high end vehicle it is important to get what you want. Julien makes sure that’s exactly what happens. He is very patient and is never pushy. I would highly recommend dealing with Julien and BMW St- Julie.
Mercedes Soucy in the finance department was also amazingly accommodating to my very busy family/work life schedule.
Bottom line is if you want a BMW go see Julien Fournier at BMW St-Julie!
|
|
S
|
Sylvain Trudel on Google
★ ★ ★ ★ ★ Very bad experience on the return of my lease today. They told me that I needed an appointment and could not help me. They gave me one in 4 days and told me that I would be responsible for the fees for the extra days. What a service! The funny part is that in the numerous emails they sent me prior to the end of my lease they never mentioned that I needed to take an appointment
|
|
E
|
Ellas Express Inc on Google
★ ★ ★ ★ ★ Worst service ever. I've been to BMW shops in Europe and Canada but this one is the worst of all BMW shops. They changed one tire for me because I blew it on the road, but I only managed to grab it to get to Levis, which is only 200 km. Just one thing, that it's my fault and nothing else. Although the mechanics at the BMW service in Levis said it was not the fault of the driver, but rather the wheel was damaged during installation. But they didn't care. If you have the opportunity to get to another service, do it. Don't waste your time and most importantly your money.
|
|
M
|
M U on Google
★ ★ ★ ★ ★ I bought a used car from this dealership and I have to say if I didn’t drive a bmw previously and didn’t have confidence in the manufacturer then I wouldn’t buy a bmw from David, the used cars sales associate. My experience with David has been pretty terrible and he doesn’t like to answer questions and we even tried in French with him but we were totally unsatisfied with his service and behaviour. Ultimately Melanie came to the rescue and we ended up taking the car otherwise we were gonna return the car get a full refund.
So upon requested by the dealership for my information, I forwarded them my info via email but till this day no one has contacted me.
|
Write some of your reviews for the company BMW Sainte-Julie
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Auto repair shop, Car dealer, Chauffeur service, Used car dealer, BMW dealer,
Nearby places BMW Sainte-Julie
