Big Al's Aquarium Supercentres - Vaughan
4.3/5
★
based on 8 reviews
Contact Big Al's Aquarium Supercentres - Vaughan
| Address : | 3300 Rutherford Rd, Concord, ON L4K 5Z2, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.bigalscurbside.com/ |
| Categories : | |
| City : | K |
|
Y
|
Yasotharan Rajadurai (Yasi) on Google
★ ★ ★ ★ ★ This place is great and the customer service is awesome. Those guys know what they are doing. Very friendly and happy to answer all your questions. Every time I go there I'm so happy because you don't need to look for a specific person to get the assistance. They all up to a standard and great. I am there few times within last month. Have two Bettas at home and my causins have a big tank got it from them. Overall great team!!!
|
|
J
|
Jacinta Wong on Google
★ ★ ★ ★ ★ 3300 Rutherford Rd, Concord. First time here, it looks like they are setting up something, some places are wet surrounded by a number of fishing tanks. They got fishes, snails, sea plants, turtles . Not cheap, a white belly turtle over a hundred. Salty water fishes, 2 tanks of shrimps not much inside. Some fish tank accessories. Fish food.
|
|
J
|
Jesse Murphy on Google
★ ★ ★ ★ ★ Gorgeous store/aquatic life admiring spot. The staff there are very knowledgeable and kind. The reason I give 4 stars is because a select few staff seemed very unwilling to talk to any customers at all. Other than that, you won't regret going to big Al's if you have a fishy, a turtle, or just an aquarium full of plants. Is vvnice
|
|
J
|
Jeff Neven on Google
★ ★ ★ ★ ★ I have visited seven Big Al's stores in Ontario and this one is the best by far. Tanks were super clean, fish were of good quality and healthy, priced were reasonable and staff were knowledgeable and friendly. Everything that you want in a fish store.
|
|
s
|
sina kl on Google
★ ★ ★ ★ ★ Big Al’s Vaughan is my go to aquatic store. Ive been shopping here for over five years now. Staff are respectful and knowledgable. The managers are top notch always treated me with a smile and made sure i was looked after. 5/5 because their live stock were always healthy, they often have cool exotics, top notch customer service and lots of knowledge about the hobby. Definitely one of the best Big Al’s out there.
|
|
B
|
Brandon Book on Google
★ ★ ★ ★ ★ Beautiful store, friendly and knowledgeable staff and a large selection of marine and fresh water fish.
This was my first experience at this location since I am from out of town, and I was pleased with the service I received.
Unfortunately they don’t respond to concerns made on their sites “contact us” page or on social media.
Their phone number also was unavailable.
I recently purchased a few Marine fish and one died during transport, the fish must not have been healthy to die during a 50 minute transport. I’ve never lost a fish on my way home before. Plus the fish was transported in a cooler to keep at temperature since these fish are super sensitive to temperature swings.
Marine fish are expensive and I hope big Al’s Vaughn will help replace a fish that was unhealthy and regrettably died.
Please exercise caution when purchasing marine fish here, a quarantine tank is strongly recommended since health and disease cannot be guaranteed.
|
|
T
|
T L on Google
★ ★ ★ ★ ★ This was my 5th time shopping here. Beautiful place to shop or even just to look around. Unfortunately, might be my last.
My family walked around for a good 20 minutes before my children decided which fish to add to our tank and after decided, I asked an associate for help. With a medical mask exemption, I was refused service for not having a face covering while inside the store. This was from an associate who was wearing their mask underneath his nose. I went in, fully aware of their curb-side pick up option, but their phones are not answered.
|
|
J
|
Jasper Falun on Google
★ ★ ★ ★ ★ Never again. After many failed attempts at liking this place I’m never going to it again. I’ve bought so many fish from them and all I’ve ever received was dying fish. Do your research before don’t trust what the employees say. Them telling me aggressive fish are good with each other? That picky eaters will eat anything I give them? That a juvenile tang will be happy living in a 60g tank (WTH)?? The employees are beyond rude, only good person who helped me with my questions was the manager of the fish room everyone else either wasn’t able to help or just did not want to. Save yourselves the trip and don’t go to this location ever. Besides the horrendous customer care with this location their care for the animals is also sad, I’ll just let the pictures do the talking for that case…
|
Write some of your reviews for the company Big Al's Aquarium Supercentres - Vaughan
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Pet store, Reptile store, Aquatic centre, Artificial plant supplier, Water filter supplier, Aquarium shop, Pond supply store,
Nearby places Big Al's Aquarium Supercentres - Vaughan
