Big Al's Aquarium & Pet Supercentres - Brampton

3.9/5 β˜… based on 8 reviews

Contact Big Al's Aquarium & Pet Supercentres - Brampton

Address :

16 Kennedy Rd S, Brampton, ON L6W 3E1, Canada

Phone : πŸ“ž +97
Website : http://bigals.ca/store-locations/brampton
Categories :
City : W

16 Kennedy Rd S, Brampton, ON L6W 3E1, Canada
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Clark Somerville on Google

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They had a lot of guppies, not much other fresh stock. We did not explore the other tanks due to a huge argument with 3 staff (one with a long snake around his neck) during business hours had us leave before we bought anything. We did not feel comfortable due to the yelling to stay and look for other stuff. Not one staff ever stopped to ask if we needed assistance.
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Sinthujan W on Google

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Horrible. Dead fish in many tanks and fish look sick. The workers dont know anything about fish. Many of the workers walking around looking down on their phones Felt like this one person kept followering me around. Seen a older lady asking for help but the 2 employees continued talking to each other ignoring this lady. This place gives Big Al's a bad name
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Samuel Dey on Google

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The store manager and employees are nice. Their fish care knowledge does seem to lack though. I've been to 3 other BIG ALs locations (Mississauga, Vaughan and Scarborough) and Brampton seems to be the least impressive. Staff at the other locations are knowledgeable and well versed in the fish keeping hobby. Obviously some opinions may differ amongst locations and staff, but relatively the same info and guidance from Mississauga, Vaughan and Scarborough. Fish are also significantly cheaper at all the other locations and their livestock is visibly healthier. I'm not knocking these guys, but my honest observation is that there is just better quality and price points elsewhere.Β  Though this is my local shop, I will drive the extra 20 mins and go to the Mississauga location. However, if anybody cares, Vaughan is definitely the best of the 4 locations. Nothing to continuously drive out of your way for, but if you happen to be in the area and are looking for some new fish friends, it's definitely worth it to check it out. Brampton is overall not horrible, but far from great.
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Helena Roberts on Google

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They charged triple or quadruple the amount that they purchase from reputable Growers or breeders. Brought a bunch of long haired baby rabbits in late summer of 2021 they purchased the baby rabbits for $15 each and sold them for $75 before taxes. Bought plants from them that were infected with some sort of worms. Three times I have purchased different fish for a fairly costly price and have all died within their 14-day guarantee only to get one quarter of what I paid for them. I would like to give Big Al's in Brampton no stars. Their prices for accessories are outrageous as are their policies. And Big Al's has been there for a long long long time
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Cian Wright on Google

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The staff here is helpful and knowledgeable about their products and respective departments. I get just about all my aquarium needs here.
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Kes L on Google

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You can get practically everything for your pets here. They also have many fish to choose from if you are interested in starting an aquarium.
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Kristie Holmes on Google

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I went there today with my little brother to help him pick some of his first fish (I've had many for years and looking to get him started) and the person that helped us was amazing! He took the time to chat with my brother and teach him about some fish he may like, and was clearly very knowledgeable. First time at this big als location and would definitely go again for the friendly staff. Wish I got your name but to the younger man with the black longer hair: you were fantastic and thank you so much ? you were clearly very busy but took time with every single person, worth the wait!
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Overly Opinionated Mama on Google

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It's 4 stars only because their Betta fish need bigger tanks and they look sickly and depressed. Other than that, the man there helped me get all I needed for our rescue land snails even though he didn't know much about land snails. My son loved seeing all the animals and everything we bought has worked out great and just what we needed! Please please give your Bettas a better temporary home.

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