Bell
3.9/5
★
based on 8 reviews
Contact Bell
| Address : | 2960 Kingsway Dr Level 1-L1, Kitchener, ON N2C 1X1, Canada |
| Phone : | 📞 +989 |
| Website : | http://storelocator.bell.ca/bellca/en/ON/Kitchener/Bell-Fairview-Park-Mall/BC211%3Fy_source%3D1_MjkzOTE2Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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| City : | C |
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Lucy Al Haj Ali on Google
★ ★ ★ ★ ★ I purchased 2 new numbers and I did not get them yet. I have been waiting for almost a month, even though they told me that I will get them in 3 days. I tried to be very patient. But this got to the point where for some reason they hung up when I was talking to them and they were not helpful at all. Every time I call them, they give me a different story. One agent said that they called me but no one did, another agent said that I canceled the numbers but I never did, and so on. I'm not sure who cancels phone numbers without the customers consent?? This is very messed up, unorganized, un professional, and not helpful at all!! I did not expect this at all from bell, "the best company in Canada". This is very annoying and shocking.
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Dennis E on Google
★ ★ ★ ★ ★ First of all, make an appointment before you go. I was relieved to see that all COVID protocols were being followed both by the mall and the Bell store. Steven was very friendly and helpful. His product knowledge made it easy to decide which plan and phone to choose from. I highly recommend going to this store for all your Bell needs.
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Jessica Windsor on Google
★ ★ ★ ★ ★ picking cell phone plans is worse than shopping for new jeans. EXPECT for this time. I went into the store looking for solutions for my small business. Owen explained all of the options in a clear and easy to understand way. I feel very comfortable with my purchases and I believe that I am set up with the best possible solutions that will support my business in the coming year! Thank you Owen!
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Kyle Butler on Google
★ ★ ★ ★ ★ This store was great for my visit. Before even entering the store they made sure the area I’d be standing was cleaned and sanitized. They even did a quick checklist with me beforehand to ensure they had all the info needed to get me the best offers. I was there to change out my wifi router, so it was great to find out they were open and able to help my family.
The people working were Kristen and Steven. They were wonderful to deal with, and ensured everything on my account was up to date and I had the best services. I was in and out no hassle and they made sure I felt very safe during the pandemic.
Thank you Kristen and Steven!!
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Don Nicolson on Google
★ ★ ★ ★ ★ picked up our new phones with the amazing assistance of Marci M and her team at the Fairview Park Mall Bell store - she handled all the details very professionally and thoroughly - went OverTheTop to look after us and was a Complete SolutionGift we needed to be up and running smoothly in every way - thanks Marci ???
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Kypp Avidan on Google
★ ★ ★ ★ ★ I've been with Bell for 5 years, and every time I we to get a phone a rep named Mary is very pleasant! She's very professional, helpful and has the patience of a Saint! She was assisting my Mom in a phone. My mom isn't tech savy so trying to explain some things to her can be time consuming and even frustrating. Mary handled it so well! I don't know if she's still there. But I wish her the best cause I think she's a Rockstar!
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Heidi Njegovan on Google
★ ★ ★ ★ ★ Unbelievable technical and product support from Owen, thank you so much! You made my decision to spend a mortgage payment on a new phone painless and easy...but we truly do appreciate your knowledge and help!
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Ragui Felestin on Google
★ ★ ★ ★ ★ Even that Bell took some time to process my request, Aleksej the Sales Consultant made a huge efforts to make it happened and made my experience as smooth as possible. Thank you Aleksej and thank you Bell to have such a great team who know what is the true meaning of a great customer service.
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