Amba Spa at Horseshoe Resort
4.2/5
★
based on 8 reviews
Contact Amba Spa at Horseshoe Resort
| Address : | 1101 Horseshoe Valley Rd W, Barrie, ON L4M 4Y8, Canada |
| Phone : | 📞 +78789 |
| Website : | http://www.ambaspa.com/ |
| Categories : | |
| City : | M |
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Fizza Hasan on Google
★ ★ ★ ★ ★ I have never written a google review in my life but this I would probably have to.. that is how terrible it was and how unhelpful the staff was when I went there about two months ago. I usually don’t write reviews which is why it took me so long because I feel like I just have to everytime I think about how bad it was. I have probably been to over 30 massages (b/w $100-300) in the last 2 years and this was by far the WORST massage I have ever received. My rmt was still fairly decent but I also took my sisters and hyped up this spa for them. They both got a non-RMT and they said all they could feel was some child swaying their fingers on their body with no pressure whatsoever. And when they asked them to apply more pressure cause they couldn’t feel any relaxation or the fact that their $150 was not being justified.. the therapists said this is how a non RMT is. Out of the so many massages I have been to several have been non-RMT and I have never heard any such thing from them ever and they have always given a great massage with customized pressure. So the fact that the staff stuck by saying ‘this is how non RMTs are is just miserable and they didn’t offer any concession or anything to reimburse the money we spent on the non RMTs or the time wasted. Never going again!!! And would make sure people know not to waste their time either
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Jessica Adamson on Google
★ ★ ★ ★ ★ Every year a group of ladies and I go to the Horseshoe Valley Resort for a celebration of life. I hadn't received the spa treatment in the past but decided to give it a try this year as all the other ladies thoroughly enjoy it! Rhonda was absolutely amazing during my facial. She was very kind and explained the process with me. It was very relaxing and nurturing. Susan was my RMT and she was amazing as well. She had just the right amount of pressure and that too was very relaxing. I loved both of my services and will be booking again next year at our girls retreat.
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Nicole Benstead-Forte on Google
★ ★ ★ ★ ★ We got our nails done here almost 2 weeks ago for my wedding and the ladies did an amazing job with our shellac sets! Very clean, followed Covid guidelines and so nice.
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P T on Google
★ ★ ★ ★ ★ We wanted to book a massage appointment for the same day, and we got it here. They were very accommodating. We were 3 people. One of the masseuse insisted on focusing on my shoulder and neck even though I said I needed focus on my lower back. I walked out not feeling any better. The other 2 people thought the massage was great.
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Michael Harrison on Google
★ ★ ★ ★ ★ My mom and I went to the Amba Spa to get manicures and pedicures the day before my wedding on August 28th, 2020. The service was exceptional. The room was so peaceful. Our estheticians were so kind and so talented. It was the best manicure and pedicure we both have ever had. It was the perfect, relaxing mother daughter experience we needed before the business of the wedding. The spa also got me a very special congratulations gift which made me feel so special and wonderful. Thank you so much!
Love, Cathy and Liz
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Pia Sullivan on Google
★ ★ ★ ★ ★ This story didn’t start well but it had a great ending. I booked a hot stone massage with Natasha on Saturday when the also had a bridal party at the Spa. I had to wait for an hour total for my therapist to come available! During the wait I was offered a complimentary mimosa. Yummy! Unfortunately, I didn’t have time to wait any longer due to prior engagements. They were all very apologetic. Later that evening I received a call from a women that I assumed was the manager and she offered me a free service the following day. Luckily, I was able to free up time and I got my hot stone massage with Natasha. It was very relaxing and she was very sweet. I appreciate the compensatory actions from the Spa and I most certainly will use their service next time I visit.
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Johanna Slocombe on Google
★ ★ ★ ★ ★ The service was amazing. I booked a last minute retreat and it was pure relaxation. JC was able to book me in for the last availabilities of the day and explained all the different amenities to which I had access. Love love love the products they used for my facial with Kait and my hot stone massage by Michelle was divine. Thank you all so very much for a much needed day of rest.
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Linda Nguyen on Google
★ ★ ★ ★ ★ My boyfriend booked massages for my birthday while we were staying at the horseshoe resort. We specifically wrote “relaxation” as the reason for coming. This is a spa correct? So all the employees should understand that “relaxation” means minimal talking. Tell me why I hear the RMT laughing like a cow in the next room with my boyfriend. I heard her loud voice and laughter from my own room the entire time. This is a spa setting, not the mall and definitely not her house so I don’t understand why she thought it was okay to act unprofessionally. As a couple coming in for a COUPLES MASSAGE, she needs to be respectful. To top it off, she rebuttals by accusing my boyfriend of making her feel uncomfortable because he was talking about ME. She started asking my boyfriend questions first about his tattoos etc., making him uncomfortable. So why are you trying to make yourself out to be the victim? Went to Vetta Spa afterwards and this little spa should have a field trip there so they can learn a thing or two from them. I wouldn’t go to this place for free even. It’s sad and the vibes are disgusting. Love the receptionist though, she’s a sweetheart and tried to compensate us for this horrible experience. Money doesn’t matter though, I’d rather have not gone here at all.
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