Abris Tempo
3.2/5
★
based on 8 reviews
Contact Abris Tempo
| Address : | 3265 Rue Jules-Brillant, Laval, Quebec H7P 6C9, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.abristempo.com/ |
| Categories : | |
| City : | P |
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Paul Needelman on Google
★ ★ ★ ★ ★ The counter person today was trustworthy and helpful. Customers always appreciate clearcut upfront honesty, trust and follow through when it comes to these kind of purchases. I can instinctively detect when that is not being provided.
TIP : If you maintain your carport in the off season, it can last you many many years.
I had mine for 20 yrs.
The 3rd party installer for this new carport was A1. He communicated well and was a pleasure to deal with.
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Easy Resendes on Google
★ ★ ★ ★ ★ Great product made in Quebec, there Tempos are really well built, very different from the other tempos from other companies, even their materials are very sturdy. Prices are a bit more expensive but you pay for what you get.
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Willy Dee on Google
★ ★ ★ ★ ★ They have not given me the right stuff to me. I'm missing covers under the poles, I'm missing screws. I had to run to RONA to get them since it was late. Not cool. 3 stars because I like the quality
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Trevor Stevenson on Google
★ ★ ★ ★ ★ Pretty good service overall. Kinda hard to reach anyone after they've "made the sale". Took way longer than expected to complete, but apparently that was a material supply issue. Decided to drive the two hours to collect my tempo. It would have cost about 25% more to have it shipped. The pick-up process was really well run.
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Jayson Dalpe on Google
★ ★ ★ ★ ★ 2 months late, no communication even if they insist that they will call you when shelter received. The first interaction was just mansplaining: "Of course everything will be received before first snow, this is how things work"
Well guess what, there's ice in my parking lot, it's impossible to install it now.
Only good thing there? Your shelter will survive an additional winter, you won't be able to install it the first one!
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issa9 on Google
★ ★ ★ ★ ★ Very dissapointing and missleading, I ordered a 11x32x6.6 tarp on the 6th of November, I left approx 150$ worth of deposit. I was told by the salesperson that it'll be ready max the 20th of November and even the receipt has a mid November delivery date on it. Despite that, the product wasn't ready on the 20th and I'm the one who had to call and inquire.
- I called the first time, I was told that it's sitting in the truck and they're planning to unload and let us know within the next 2 days.
- Two days past, I never got a call. So I call three days later, I get told a story that Tempo parts were needed for the floods in BC and that's why my order isn't in yet. I got transferred to the manager, left a voice message and he never responded to this day.
- I called a third time a couple of days later and I got told it's in an enclave somewhere.
(If you make me leave a deposit, at least keep the clients updated and well informed)
So the delivery date gets busted, I get told three different stories on where my tarp is at, I leave a message to the manager and never got a response, no updates on the status of the order, no special offers so they can redeem themselves and they asked for a depoait, garbage service and I left a deposit........and this is coming from the leaders of the industry?
I wonder if they'll right their wrong. I feel quite insulted.
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Leo Frenza on Google
★ ★ ★ ★ ★ Let me know if you need an installation or removal of your tempo. Very professional service!
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RK P on Google
★ ★ ★ ★ ★ Be very careful if you are planning to buy new cover from Tempo. It might be leaky and you want be able to do anything...I got really disappointed with the quality of the new covers, I had initially good quality cover from tempo which last almost 8 years and was good but due to it was enough used I decided to get new one and I bought it before winter. When we installed it, realized that it was not design exactly like before, and they reduced extra layers at bottom and wholes also. Before winter one day it was rainy and we noticed that it was leaking from the joint stitches. Recently while it was rainy we noticed that the leaking increased from more joints. That's being said that now there quality became very poor and cant be in trusted name. Also I got reply from customer service that "please note that water leaking from the joints is not considered a defect." and mentioning about that warranty policy where it was written with very small letter that "water leak from the seams is not a manufacturing defect". Thats being said you can expect lot of leak from joint from a new cover but you will not be refunded of replaced..so be very very careful if anyone decide to buy new cover from here. Now they don't have good quality like before and responsible customer service also.
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