A&W Canada
4/5
★
based on 8 reviews
Contact A&W Canada
| Address : | 915 Taunton Rd E, Oshawa, ON L1H 7K5, Canada |
| Phone : | 📞 +977 |
| Website : | http://aw.ca/ |
| Categories : | |
| City : | H |
| Description : | Fast-food outlet serving up namesake root beer & floats, plus burgers, chicken & fries. |
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Pat Olliver on Google
★ ★ ★ ★ ★ A little confusion on our order
the staff handled it well.
The burgers are good..fries..and..
of course the root beer.A good alternative to Mickey D'S...
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Bella Love on Google
★ ★ ★ ★ ★ I tried to beyond meat chicken nuggets for the first time and OMG, it was amazing!!! I really hope that they keep it on the menu!
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Terry P. G. on Google
★ ★ ★ ★ ★ Besides making a great burger, there is so many other choices, Their onion rings are probably the best fast food chain rings. They also do a fantastic choice of Breakfast choices, I do enjoy A&W, Almost forgot their legendary root beet served in frosty cold glasses. Enjoy.
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ken kirton on Google
★ ★ ★ ★ ★ Very crowded at lunch time because of nearby schools however food was served very fast. Don't expect to dine in at lunch times the students take all the tables whether they're eating or not.
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Jacob Tebbens on Google
★ ★ ★ ★ ★ Food was typical for A&W. Service was a bit slower than other locations I've been to. Otherwise perfectly adequate.
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Sulochan on Google
★ ★ ★ ★ ★ Not sure if they changed the management, but I was very disappointed during my last 2 visits. One time they were closed due to construction and this time they were out of hash browns at 9am. They gave me cold fries instead of the hash browns and the coffee was just disgusting.
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Jason Cooper on Google
★ ★ ★ ★ ★ May 29, 2022 @ 8:10am
Finally decided to go out for breakfast and dine in at this location.
We were lining up in-person for 5-10 min while the front store cashier was in the back. While we were still lining up in store, we saw a car pull up to the drive-thru. The front store cashier walked to the front of the store from the back and immediately took the order from the drive-thru customer. After she took the drive-thru order I informed her that we were here way before the drive-thru customer. She apologized saying she didn’t know because she was at the back of the store and then finally took our order for dine in.
Then…..While were waiting for our order at our table 2 other drive-thru customers came by and their orders were completed before ours! And they ordered exactly the same item as us! We were appalled!
Staff need to be aware of BASIC customer service principles and never forget that the in person customers should take priority, OR at least alternate between in-person and drive-thru customers (especially if the orders are pretty much exactly the same)!
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Alasdair Boyle on Google
★ ★ ★ ★ ★ Sunday night, I brought my family through the drive through. My wife and I ordered our food twice at the speaker because whoever was taking the order wasn’t aware of the promotion sign for double cheese and double bacon burgers. I figured okay that’s fine. They’ll get it right when I go to the window. I got to the window, my wife and I verified our order with them. We ordered a mama burger w double bacon and double cheese combo w. Onion rings & root beer, a double bacon cheeseburger papa w sweet potato fries and a kids cheeseburger combo w apple juice. Not an overly difficult order. When we got to window we checked the receipt and they charged us for 3 fries??? + the fries on my kids meal. I pointed out the mistake on the bill asked to fix. They then asked me what the problem was and asked for 1 of the fries back. They refused to refund my money for their mistake at first. I requested that they ring my order through agsain, and compensate me for their error. Then the Indian woman manager cashier tells me, well we gave you extra fries. So we say no, you refund the order. Well give you bacK all the food, you give me back my $$$ and we’ll start again. Finally they give me the money back for their error 3.00 something $$ + tax. This is a bad experience. They need more training at this store as to what products and meals they serve and customer service. Their lack of customer service to make things right, had the drive through backed out to the road with their incompetence. Ive been a good customer if a&was, but I wouldn’t go back to this location again. Once again they’re really badly trained here.
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