27 Boutique - Calgary

Name: 27 Boutique - Calgary
Address: 506 12 Ave SW, Calgary, AB T2R 0H3, Canada, R, 2, Canada

4.4/5 ★ based on 8 reviews

About 27 Boutique

AFTERPAY NOW AVAILABLE - BUY NOW, PAY LATER. NO CREDIT CHECK, NO INTEREST.

Contact 27 Boutique

Address :	506 12 Ave SW, Calgary, AB T2R 0H3, Canada
Phone :	📞 +877
Postal code :	2
Website :	https://27boutique.com/
Categories :	Clothing store ,
City :	R

506 12 Ave SW, Calgary, AB T2R 0H3, Canada

Best Clothing store in Canada

A	Angie M on Google ★ ★ ★ ★ ★ This is a unique and stylish store! Website is top notch, secure, and photos load fast! Love the hats, and the “Restocked” section on website. Purchased online, a beautiful blue shacket, secure payment, super fast regular shipping, packaged with care and a handwritten thank you card! My friend told me this is her favourite store and now mine too, I’m recommending to all the stylish ladies I know.
S	Stewart Worth on Google ★ ★ ★ ★ ★ So I bought my wife a Shacket for xmas on the 23rd. Staff was amazing! Super helpful. It was a medium, and as they said if it did not fit bring it in for exchange. Tried returning it for one that fits, they offered me a large or extra large. If this place isn't going out of business I'll be amazed ! A medium is too big, can I have a smaller one please? " How about a large or XL ? Pathetic was in reference to your approach to customer service . I never called anyone names and was not rude. I was amazed however to learn that you would only allow for an exchange if I accepted a larger size, than the medium which was too big already. Your response below is an effort to misrepresent the facts. I simply wanted a small. As you indicated based on your return policy, , be weary of shopping here if you are expecting anything resembling customer service, or a fair approach. It is all based on you keeping what you purchased, regardless of the situation.
J	Jessica Gorin on Google ★ ★ ★ ★ ★ I’m in Yellowknife but order from this store constantly! Allllll my fav items (clothes, mittens, jewellery) are from 27 Boutique. Their customer service is so great even for us folks who can only shop online. I will message to ask questions about things on their stories regarding fit/stretch/etc and always get a friendly response :) I also once had a situation where I “needed” a dress for a trip but left my order super last min, and with a quick email the shop was able to help me rush ship the dress up North. Can’t say enough about how much I appreciate them.
T	Tiny Timber & Co on Google ★ ★ ★ ★ ★ Hands down the BEST boutique! I love that they carry a range of brands to fit any budget & whether shopping online or in person (their new store front downtown is such a gorgeous store) I always have such a great experience! I have loved 27 Boutique since the day they opened, and chances are if you ask me on any given day where my outfit is from, my response will be "27 Boutique" :)
S	Samantha Sobchuk on Google ★ ★ ★ ★ ★ Awesome experience!!! I usually find shopping a chore I dislike doing but the women working here made it so enjoyable and approachable! I booked a one on one styling appt w Beth-Anne via email and she pulled pieces in my size according to what I said I was looking for. They have a ton of really cute stuff!
A	A. Holm on Google ★ ★ ★ ★ ★ The clothes, the staff, the exceptional customer service — I love everything about this boutique! The staff goes above and beyond for their customers - whether it be helping you determine the perfect fit or assisting with a product return - which is why 27 is my go-to shop. (Also really appreciate the handwritten note that comes with every order — well done 27 Boutique!)
A	Ang on Google ★ ★ ★ ★ ★ This boutique focuses on customer experience. Starting with a full kitchen in the middle of the store, and continuing with a living room sitting area. Those husbands and boyfriends need some space to wait out the shopping spree ?. The entire space is inviting and I was able to find some cute items. This store is located downtown, close to office buildings. You can spend your lunch hour shopping. If you’re visiting, it’s worth checking out as it’s unique compared to other retails spaces.
K	Kaitlyn O'Hara on Google ★ ★ ★ ★ ★ As you can see, costumer service is a huge issue with this business. I always find something I like at 27 boutique and the staff in store are very helpful. However, I recently wanted to make a return but was unable to go into the store within the 14 days as per their policy (I was in isolation with Covid). I emailed and asked for an extension on this and I was informed that because I picked up in store, I was expected to try on the clothing at that time for an opportunity to return any items. I was never informed of this at time of purchase or at time of pick up. I have loved supporting the local boutiques in Alberta since the pandemic so this is a huge disappointment. Good costumer service goes a long way, especially considering threat this pandemic has had on small businesses. A response to owners: This is what was said to me: Hi Kaitlyn, Is this the only item you'll be returning? You had said there were multiple items you needed to return. I had assumed from your email that these were mailed to you, but it shows they were picked up in-store, so that would have allowed you an opportunity to try them on and reach out re: any returns. The best we can do in this situation is make an exception and allow you to exchange this button down for another size. If you would like to do that, please let me know when you will be in to make the exchange. xx