Wolf Pack Apparel
3.5/5
★
based on 8 reviews
Contact Wolf Pack Apparel
| Address : | 4170 Still Creek Dr #200, Burnaby, BC V5C 6C6, Canada |
| Phone : | 📞 +98 |
| Website : | http://wolfpackapparel.ca/ |
| Categories : | |
| City : | C |
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Julie Q on Google
★ ★ ★ ★ ★ I bought the ‘Stronger Together’ hoodie recently and love it. It is an excellent quality hoodie and love the design. Purchasing and shipping occurred with ease and no hassles.
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J M on Google
★ ★ ★ ★ ★ I am a week into trying to contact them for an exchange as they sent me the wrong size. Really wishing I read the reviews before ordering as now that I see other similar reviews, I am not confident I will ever get what I ordered or get my money back :( sad as I had high hopes for this company.
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Michelle K on Google
★ ★ ★ ★ ★ unresponsive to my numerous attempts to contact them …email, chat, phone calls. If you don’t need to cancel your order or, do an exchange or, require customer service Wolf Pack Apparel may be for you.
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Jessica Northgrave on Google
★ ★ ★ ★ ★ Very unprofessional. Been trying to get an exchange for over 2 weeks. Contacted numerous times, numerous ways and NOTHING! they messed up on my order and sent me small sweaters when I asked for XL. and now they won't exchange it. Extremely unprofessional. He told me it takes a day for them to answer......it's been almost 3 weeks and nothing. I'm gonna email them again right now actually.
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Cassandra Williams on Google
★ ★ ★ ★ ★ The most unprofessional business I have ever dealt with. Currently 5 MONTHS into an exchange. Started in May 2021 and it is now October 2021. Contacting Wolf Pack has been a task in itself, multiple emails, calls, Facebook messages, etc., etc., etc. I even spoke finally with Craig Stephens himself, owner of WPA, where I thought there would be some shred of hope, he gave me his personal email and STILL no reply. Finally I got a return label, sent in my exchange items, got a Canada Post email that the items were received and then they went dark again. This was at the beginning of August. They have not responded to any of my messages since, pretty sure I am blocked on their Facebook because none of my messages go through anymore, OH, but they had no problem keeping my $100! Absolute garbage company. Do NOT waste your time or money.
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Julia Mitchell on Google
★ ★ ★ ★ ★ I bought a wallet for a Christmas present, and it was mailed out quickly! I also got a few emails with the mail being tracked, which gave me comfort knowing I would get my package on time and where it was. Two days later I received my package. I loved the wallet; it is even more beautiful in person. Thank you!! ❤
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Crystal on Google
★ ★ ★ ★ ★ Excellent service. The t-shirt fits great and looks great too. The sales of this particular item goes to survivors of residential schools. Very happy with this purchase! I would absolutely deal with this company again and have recommended it to others.
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Kayla Justus on Google
★ ★ ★ ★ ★ I love all of their prints, and have ordered a sweater and a few t-shirts from them. Overall quality is okay, I was just a little disappointed on how they fit. Size is true to their website, but the head hole is extremely tiny, everytime I put my sweater on, I cannot have make up on or earrings as it smears my make up or rips my earrings out. It's a shame because I'd love to order more products, but I won't purchase again given the issues I'm having with my current products.
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