Wilderness Village Campground Resort - Rocky Mountain House

Came with a group of five different trailers and tenters for a Thursday to Wednesday trip and was pleasantly able to find a bunch of sites quite close to each other. This is by far the most expensive campsite within proximity and it is backed up by the amenities that are offered for sure. My kids really enjoyed the BMX park, the pool( after a long period of covid and not being able to swim, especially), the park, and The petting zoo, and horse trailer rides. The customer service was where it was lacking . Front desk not so nice . Pool attendants not letting kids take water bottles in . The crowning moment was when we were all prepared for check out at 9:45 check out is at 11:00 pool opens at 10:00 so we wandered down with six kids between the age of 3 and 10 telling them they can swim for another 45 minutes and then we have to leave. We got down there and the pool supervisor said we had the wrong colored wristbands even though the day was right on them. He advised us to go to the front desk so we did they said they would not issue new colored wristbands in case we "planned on lingering around there". So we packed up and headed back to the trailers with six disappointed kids. An older lady in a golf cart doing her rounds came to see if we were leaving on time. I explained to her we were pretty disappointed that we were not able to use the pool despite being ready to leave and not checked out yet at that point she said well that's what happens and then told us we had to make sure we were out by 11:00. If those are the rules those are the rules, just not what you expect for the price you pay. We likely wont be back as it left a sour taste in our mouth. Spent over 1000 camping there for just our family with horse trail rides and the time being there only to be removed from an empty pool an hour before check-out. Pros Amenities are quite nice kept the kids busy Pools very clean Sites clean with mature trees Free firewood! Cons Pool closed often for cleaning (but very clean so that makes sense) South bathrooms closed seemingly only when you need to use them. By the end it was almost laughable that we were on the same schedule. No drinks at the pool even for the kiddos Above all Customer service was very poor I really struggled with what to rate this . The amenities were a 5 but the service a 1.

Didnt camp here but our kids enjoyed the petting zoo and horse rides. Nice area for a ride. Staff were a mix of happy to be there and wished they could find somewhere else to work. Animals are well taken care of.

This place is legendary. Such a great and lively atmosphere, great people, excellent staging for quads etc. The facilities keep getting better, year over year the experience keeps getting better. Worthy place to plant roots for your summers and invest in. Something for everyone. This place is a gem.

The horses were well trained and obedient. The trainers were patient with beginners and skilled with the horses. The free petting zoo had diverse animals, including a zebra-pony cross named Zony. Amazing place, would recommend to people who share half a heart with farm animals.

Amazing camp ground been coming here since I was 1 years old. Great people and a wide variety of activities. The pool and petting zoo is the best!! and the bmx park of course. The cabins are clean and nice and the trailer lots are big enough for a family. Great place for kids and would definitely recommend

Attended a wedding at this place. It was fantastic! Camping resort is a great description. Having a dip in the hot tub while camping is definitely new to me. For an outdoor camping place I was stunned at the cleanliness of the facilities, from the breakfast hall to the pool area to some of the cleanest public washrooms I've seen. Hot showers, large sites for trailers, also cabins, pretty great spot all around if you are looking for a camping experience with more amenities.

Best campground East of the Rockies by far. The campground is protected by roving security patrols who answer questions and enforce the rules without prejudice, and will actually stop and converse with campers and their families. Firewood is provided free of charge so you can round off your day by sitting next to a warm fire telling stories and having a drink of something warm. There is also a very nice pool with clean showers and washrooms for your convenience. The Campground also has a petting zoo with lots of animals for you and your children to get up close and experience. I seriously can’t recommend this campground enough.

Had a great weekend with an old friend, god daughter, my mom and my daughter. Lots of room, the deluxe cabin has two Queen beds, one queen bed, and a futon(no adult should sleep on) the only thing missing was a bbq, and indoor fireplace. Had lots of fun