Whitby Audio Video
4.5/5
★
based on 8 reviews
Contact Whitby Audio Video
| Address : | 233 Brock St S, Whitby, ON L1N 4K2, Canada |
| Phone : | 📞 +98787 |
| Website : | http://www.whitbyaudiovideo.com/ |
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| City : | N |
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Grant on Google
★ ★ ★ ★ ★ Always a pleasure dealing with Whitby Audio . Great staff , and advice on Audio & Home Theater equipment . Bought all my home theater from them ,and also had my speakers re-foamed . Great experience every time from Michael , Kareem , Elton & James . !!
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Justin Sakamoto on Google
★ ★ ★ ★ ★ Michael and his staff are top notch. fantastic service and quality products makes this a one stop audio go to shop. they set me up with exactly what I needed, without any unwanted upsell. will definitely be back when i need any audio/video components or repairs
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M K on Google
★ ★ ★ ★ ★ I like the vibe of this store. Its high-end to be sure, and if home theatre in a box for you was a huge leap forward in sound and conveneience, go back to Best Buy. But after I indicated I couldnt (just yet) afford a specific audio processor, I didnt get any negative vibe at all, and was comfortable thumbing through a decent collection of new and re-issue vinyl for sale in the store. They also have some cool vintage gear that isn't priced too bad either.
There's a bit too much audio cacophany though..various systems playing misic or TV programming for nobody in particular..it'd be a calmer environment if they just let the flagship setup at the front if the store do the talking. Friendly, knowledgeable staff, selling equupment that differentiates itself from the big-box stores.
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Leslie Woo on Google
★ ★ ★ ★ ★ Recently I was in the market for a completely new Home Theater setup and decided to check out Whitby Audio Video due to the stellar reviews and great reputation. I have to say, this was by far the best experience I've had buying any sort of electronics from any store. Scott really helped with deciding on the right setup for my new apartment, bringing up options that I never considered but allowed me to do my own indepedent research. I never felt pressured to buy anything, Scott just walked me through what I need and what I should be looking for. Furthermore I was often given suggestions that would help me save money or at the very least give me more bang for my buck. Installation was amazing, the setup looks perfect and their technicians worked quick. I've had a few issues post setup and only got prompt responses on my issues. I can't say enough good things, an amazing retail experience with people who know their stuff.
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Steven McLaughlin on Google
★ ★ ★ ★ ★ The sales representative (Micheal) was amazing and worked with me through every process, both during and after the sale. A+++ sales and service experience!
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Jesse Morra on Google
★ ★ ★ ★ ★ I started coming to Whitby Audio Video just three years ago because my father came here for his sound system many years before that. I dealt with Scott and he helped me from the start with my first, smaller 5.1 system on my main floor. He was completely thorough with the different speaker lines, value and set up for the space I was working with. Scott and the rest of the staff are very knowledgeable. There's a reason why these private shops are stellar in comparison to big box retailers, because they're passionate at what they do. When I started discussing my theater room in my basement, Scott was there from step 1 from soundproofing tips to proper electrical to have wired up.
I've gotten Monitor Audio, Paradigm and Sonos products from these gents and I would never go anywhere else. Very highly recommended.
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Katie Mallette on Google
★ ★ ★ ★ ★ Great experience from start to finish. Michael & Elton were so easy to work with. Once our new outdoor TV was installed they noticed it had a scratch, and had it replaced super quick. Knowledgeable & friendly!
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Malcolm O'Hare on Google
★ ★ ★ ★ ★ An all around great experience shopping here. It is a breath of fresh air to shop at a store where the staff actually knows the products.
I came to the store with an idea, that I wanted to get a turntable for my living and upgrade the speakers for the tv. I had no idea what I specifically needed (or wanted), and Michael took the time to show me options, explain differences, explain pricing, and make recommendations.
If you want to shop somewhere with friendly staff, no sales pressure tactics, and that are willing to take the time to make sure you find the product that is right for you, then come here. I know I'll be sending anyone that asks me where I got my new living room setup !
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