Westrim Plumbing & Heating Ltd. - Richmond

Name: Westrim Plumbing & Heating Ltd. - Richmond
Address: 11800 River Rd #102, Richmond, BC V6X 1Z7, Canada, X, 6, Canada

4.7/5 ★ based on 8 reviews

Contact Westrim Plumbing & Heating Ltd.

Address :	11800 River Rd #102, Richmond, BC V6X 1Z7, Canada
Phone :	📞 +7887
Postal code :	6
Website :	http://www.westrimplumbing.com/
Categories :	Plumber ,
City :	X

11800 River Rd #102, Richmond, BC V6X 1Z7, Canada

Best Plumber in Canada

A	Annie H on Google ★ ★ ★ ★ ★ We had a combination hot water boiler that was broken. We called Westrim after having a bad experience with the company listed on our hot water boiler as a contact. Adam, the service manager from Westrim, listened to our needs and our urgency as he was aware of our situation. We had no heat and no hot water. It was already noon and I understand how busy the plumbers schedules are as I contacted them quite late. Adam was able to send Richard, who came in a couple hours after my phone call and helped us diagnose the problem. He fixed it over the phone with the service technicians and next day, we had no hot water again. It was unfortunate and after more diagnostics the following day, Richard found out we needed a couple parts which were luckily covered by warranty. Westrim, Adam, and Richard go by their word and since it was Friday, the earliest we got the parts was on Monday as the hot water boiler company had to ship the parts from the US. Overall, although we didn’t have heat and hot water for two days, Adam and his team did an amazing job following up and solving the problem. I would recommend Westrim to others! Thank you for fixing our water boiler!
R	Roy R on Google ★ ★ ★ ★ ★ Our strata hired Westrim to do our drain line flushing as well as camera scope our lines to see the conditions of our pipes, as we have an older building. They were very thorough, pleasant and honest. They even took the time to explain their findings and recommendations. It’s great to know companies like Westrim are still out there!
J	Jennifer Chan on Google ★ ★ ★ ★ ★ I'm very happy with the service, from management to staffs, everyone is professional and easy to talk to. Mario, Ivan, Carlson and Richard, they are all so friendly and knowledgeable. Hats off goes to Adam for managing such an amazing crew. Thank you all for the excellent work, much appreciated :)
B	Brigitte Gemme on Google ★ ★ ★ ★ ★ I have hired Westrim on a number of occasions for various jobs in our condo, including fixing toilets faultily installed by the previous owners, replacing shower fixtures, and installing a Flo by Moen water shut-off device. Every time, the various plumbers did a great job, were courteous, and left a clean scene when they were done. They answered all my questions patiently, too. With the Flo by Moen, there have been some hiccups related to the device itself (none of Westrim's fault) and they were very responsive to make the required fixes. They are not the cheapest plumbers out there, but you get what you pay for. I always hope I'll never have to call them again, but when I do get a plumbing issue I feel better knowing that I can trust these very professional people with it.
r	romes aqueno on Google ★ ★ ★ ★ ★ I was recommended to give this company a call. I was very fortunate enough to get a free service quote from word of mouth. My furnace was broken, the inducer needed to be replaced though every other company I called told me to replace the whole furnace for thousands of dollars which I did not want to spend. An experienced technician came through and did his diagnostic performance which was very honest. Told me what I needed done and how he was going about this situation. A few days later got the quote via email which very fairly priced, I accepted the offer and another technician came today and replaced the part. I am very satisfied with the work and the communication this company has brought to me, very straight forward, honest with their opinion. I appreciate everything. I will be a repeat business.
k	kiyoto kurijada on Google ★ ★ ★ ★ ★ The two technicians from Westrim were polite and solved the issue with our clogged toilet. However they did not do a good job of cleaning up after themselves. Water dirty with fecal matter and other things was splashed all over our bathub, on the floor of the washroom and even around our front entrance. Obviously we do not expect things to be left spotless but an effort to at least wipe up some of the mess left behind would of been appreciated, especially considering it was not normal or even grey water!
M	Michelle Schnittker on Google ★ ★ ★ ★ ★ I have used this business a few times over the years and never had a problem with it until the last time after Christmas . I had an appointment for 1 pm . I was called past 1 pm that the driver was on its way but couldn’t find my address . He did show up @ 1.10 pm . He left at 2.05 . Labour time 55 minutes . I asked for the invoice but was told that the office will generate one . When I received the invoice by email a few days later , I was stunned to be charged an extra 0.5 hr in labour time , when the plumber wasn’t even onsite for 1 hr . That is fraud !!!! I called the office and spoke to Adam and was told that’s what the plumber invoiced . He reduced it by half in “ good faith”.however this shouldn’t have happened in the first place and I shouldn’t have been charged the extra either . I ended up paying but it will be the last time I ever hire this company . Beware . Insist on an invoice on-site , so you will not be defrauded like me .
N	Nahla Hopfe on Google ★ ★ ★ ★ ★ I highly recommend Westrim Plumbing and Heating for many reasons. I had to contact them many times and they never fail to deliver incredible service! This team is highly knowledgeable with very fair and competitive prices. Customer service is excellent! They are attentive and professional but also personable which I appreciated every time when I had to call them during an emergency situation. They take the time to listen and follow up every step until the work is attentively completed. So happy to have a most reliable honest and skillful company. Thank you so much and I will continue to recommend your outstanding team and company!