Westend Automotive
3.8/5
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based on 8 reviews
Contact Westend Automotive
| Address : | 5872 Hazeldean Rd, Stittsville, ON K2S 1B9, Canada |
| Phone : | π +878 |
| Website : | http://westendautomotive.com/ |
| Categories : | |
| City : | S |
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Jonathan Lepage on Google
β β β β β 3rd car I've purchased from Jeff at Westend. Absolutely amazing service every time. He's very much a pressure free salesman. He wants you to get into a car that meets your needs and your budget.
Have recommended and will continue to recommend Westend Automotive for anyone seeking a used vehicle.
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n Nam on Google
β β β β β Got a car in here. They made it looked good from the outside. The painting, detailings... everything was cleaned to hide the main problem.
After driving for a month, I brought this car to change oil, surprisingly, there was no engine oil at all.
Brake pads, rotors were all old.
I had to bring it to GM Dealer 3 times to fix air-bag light, acceleration pedal and reload the software with cost me around 1 grand.
The biggest problem when I tried to sell it was the bent propeller shaft when another dealer pointed it out.
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Michael Anthony on Google
β β β β β I purchased a truck at Westend automotive
And I was very impressed with the deal and especially how easy everyone was to negotiate with during our browsing around.
Great honest organization not pushy at all.
I highly recommend them.
2011 Dodge ram runs like a new truck
Thanks Again ?
Michael
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Julie Waters on Google
β β β β β I have bought over 6 cars with Jeff and have always found him to be professional, friendly, knowledgeable and fairly priced. I would highly recommend Jeff and Westend Automotive. Can't thank you enough for all of the fantastic cars and super service over the years..
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Dean McJannet on Google
β β β β β As an Ottawa entrepreneur I hold other businesses to a higher standard. West End Automotive has exceeded that standard! Jeff and the team not only was able to friendly negotiate a price (truthfully enjoyable and fun), they backed it up with ensuring a 100% satisfaction of service. A rare commitment in an ever evolving and changing market. Support great local businesses that deserve your business.....West End Automotive will not disappoint I highly recommend them!!!!!
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Elmira Aguirre on Google
β β β β β A Big Thank you to Bob and Jeff for a stress free car shopping experience! My husband and I recently purchased a vehicle after receiving courteous service and a good deal for our trade in. Both Jeff and Bob were kind, helpful and professional during our visits. We were very impressed with how cozy and clean the office was and how easy going Jeff and Bob were as Sales Reps. We would definitely buy another vehicle from them again and recommend their business!
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Abdi Smooth on Google
β β β β β If I could give this dealership a 0 star I would. They use the old bait and switch tactic, where they advertise a certain car to bring you in and once you arrive the car is completely different. We even called in before arriving to confirm the details on the advertised car. However, once we got there, the car had much more kms on it and was a completely different class and older model. Customer service was absolutely horrible and we felt racially profiled. Itβs dealerships like this that gives honest legit used dealerships a bad rep.
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C C on Google
β β β β β Spend your money elsewhere. Bought a car here in January and shortly after I took it to my mechanic. They asked me who safetied it and I told them Westend. My mechanic told me there were holes in the manifold and it shouldnβt have passed the safety. They said other work had been done and it looked slapped together.
Westend was condescending when I took it back in for them to fix. They also insisted I pay for the parts even though Iβd had the car less than a month. They told me theyβd have to source parts that could take a month to get in but theyβd try to find used parts so the wait wouldnβt be so longβ¦itβs now been over a month and Iβve never heard back from them with any updates. In the meantime I already got it fixed by my mechanic (who sourced the parts within an hour) because I lost all trust that Westend would even fix it properly.
When we bought the car, the price was non-negotiable but they said theyβd make up for that on the service end before we picked it up and make sure the car was in great condition. They clearly didnβt do anything. They didnβt even put in basics like car mats and I had to fill up the gas tank to make it home. I would never buy here again.
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