West Parry Sound Health Centre

Absolutely the worst hospital I have ever had to visit. If I could give it a negative rating I most certainly would. Unfortunately there are no walk in clinic's during the off season. After 4 hours and 2 of which we were told we are next, we left with our child who just needed antibiotics for an ear infection. We drove back to Barrie. Jackie (either a receptionist or a nurse) was exceptional condescending, rude and lacked any kind of compassion or empathy. She definitely should not be in the health care profession. This is absolutely a hospital to avoid, if at all possible.

Today I dropped my husband off at PS hospital with chest pains (due to Covid, I was not allowed in) at 9:45 am and at 12:45 picked him back up after not even having see a nurse in triage. All they took was his name. Other patients were seen before him (one was a cut on the finger, the other complaining of a headache) and he was not seen at all. There was a trauma that occured (Medivac hospital landed twice) so I understand if that trumped my husband but he was never seen. My husband gave up. Not sure if he just got lost in the shuffle or due to his colour but this was unacceptable. I went in after he returned to the car to complain and ask why he was not seen but was not given an answer. Worst experience ever! One nurse noticed he was still there and made a comment about it but then went on her break and never mentioned it to anyone.

Stepped on a rusty nail that penetrated almost through my foot. The staff were helpful and friendly, the facilities were clean and modern and the wait time was reasonable especially compared to a Toronto hospital. Hope I never have to come again mind you but I couldn't ask for a better ER room experience. Much thanks to all the staff and doctor (didn't catch his name but he was on call on the night of June 22, 2019) that helped me!

I have seen so many negative reviews on this hospital and it's staff here. Yes I had one bad experience with a lady at the reception in emerge but that is just once. My Mom has been in and out of the hospital for the last few months and she has been treated fantastic there. Last night I had to get in in again by ambulance and the nurses who helped her were far far beyond kind and incredibly compassionate. One's name was Riley and the other was Heather I think. There was one more who was incredible but I can't remember her name. The Dr that admitted and first saw my Mom was Dr. Juneau a young lady. She actually remembered my Mom from her last admittance there and she was super. She took the time to answer both my Mother's and my questions and she genuinely cared. Not seemed to care but actually DID care. When my Mom was admitted the last time she was there for just over two weeks and in very poor health both physically and mentally due to her illness. I can't express my gratitude enough to the nurses and staff that took care of her. They treated her with respect and dignity all while being incredibly overworked and short staffed. I was constantly thanking them and saying to keep the positive attitude they have years down the road as so many people in this industry become jaded from being over worked and under appreciated. I don't know what their salaries are but it's not enough. Thank you ever so much to the nurses and the doctors that cared for my Mom and that are caring for her right now. I wish I could do something more to let them know how much they are appreciated and how much of a difference they've made for a senior that is ill and extremely worn down by it all. Bless you all.

Have to pay for parking, like it's downtown Toronto. Long waits in the emergency 4-5 hours

I was in day surgery and the staff were friendly and very helpful. They worked hard and stayed busy with a positive attitude and energy. They should be used as an example for the ER department as they are the total opposite.

I was hit by a car five days before i came to this hospital. (I was checked out the day that my accident happened at another hospital). I have a lot of pain in my lower back and neck, and i understand that there are people before me, and i might not be at the top of the list but as i am very sore and unable to lay down properly i have had to stay standing or sitting against the wall. I have been here for 4 hours and still havent been seen by a doctor. Honestly disappointed and very frustrated.

A friend's Husband is currently in the hospital, but they won't let her in to see him and despite calling and calling, no doctors will call her to tell her what's going on with her husband. Disgusting and sad. He may die and she won't know why.