Wendy Shum Notary Public

Very professional service received from this notary! Wendy took the time to go through each document and made sure I knew what I was signing. Compared to the previous notary I used, Wendy and her team were speedy on their email replies. Covid protocols all followed as well, so that's a bonus for me!

Wendy and her team are very professional and reliable. As a first time home buyer, Wendy explained all the details very well and everything went smoothly. I would definitely use their service again in the future and recommend them to my friends.

Wendy and her team are very friendly, knowledgeable, and prompt. It was my first time buying a property, and I felt like I was in good hands throughout the entire process. They were happy to answer all of my questions and were very quick to respond. I highly recommend their services!

I prefer to share stories of positive experiences rather than what I am going to comment below. I was honestly bamboozled by the "reviews" left by others on this platform. I really do not see any redeeming qualities to this business other than that it was within walking distance from my home. I can't comment too much on the level of professionalism with this firm, but I will say that everyone here is disinterested in you and whatever questions and reasonable requests you may communicate to them. The most unforgiving part of my experience is how they do everything to make things easier for them (at the cost of inconveniencing the clients). They try to get you to send things in earlier (than most other firms) because they want to hold on to your business. They get you to sign your part of the paperwork earlier (than most other firms) because they can't bother to contact or communicate with you within a reasonable time frame. As soon as they have you in their grasps, you are told that you "must" do everything they say since this is how things are. To put it simply, they don't like to be questioned. They will never have the decency to at least think about their clients and their schedule/best interests. Everything was pushed until the last minute and only managed to be done, because I had to constantly sneak time from work to ask them to hurry and at least meet the deadline. They placed the blame on the other party's notary, but it was also their responsibility to communicate with them about a timeline. Why are they asking their clients to make the phone calls, when it is their responsibility to do everything they could to ensure that the deadlines are meant? I find myself questioning why I am paying them to make my life more hectic? Their prices are on par with their neighboring competitors; it is not like I went with them to save a few bucks! Please avoid this place, especially if you are looking for a place to do the paperwork after you sell your home.

Wendy and her team helped us with the closing of commercial property in AB when we were in trouble a few yrs ago.She is very nice and professional and we still remember that.

My fiance and I bought a townhouse this summer, and our realtor and friends all recommended Wendy Shum Notary Public. Our realtor praised Wendy and her team for their professionalism and dedication to their clients. He vouched that Wendy Shum was one of the best notary public of Metro Vancouver. Our personal experience with the team was just as positive. We consistently received clear and timely communications from Wendy's team. During our appointment with Wendy, we were amazed at her extensive knowledge in this field. I was also very thankful for her patience in explaining the legal documents to a first-time home buyer such as myself. Overall, we were able to complete our title transfer in a smooth and stress-free manner. I highly recommend Wendy to anyone needing a diligent, reputable, and professional notary.

Wendy Shum and her team are absolutely the best. The team was super efficient when it came to communicating with us. Not only were they super friendly but they always responded in a prompt and timely manner. Thank you again for your help!

Not only the usual professionalism that's expected from a notary office, the staff shows efficiency and diligence that is truly impressive. In my recent transaction my bank (or their third party) was extremely slow despite ample time given. Wendy's team has been on top of everything and worked extra time on my file. This exceeded my expectation and I would recommend their service to anyone I know.