Welland Funeral Home Ltd

Name: Welland Funeral Home Ltd
Address: 827 E Main St, Welland, ON L3B 3Y8, Canada, B, Canada

4.1/5 ★ based on 8 reviews

Contact Welland Funeral Home Ltd

Address :	827 E Main St, Welland, ON L3B 3Y8, Canada
Phone :	📞 +9788
Website :	http://www.wellandfuneralhome.com/
Categories :	Funeral home , Cremation service ,
City :	B

827 E Main St, Welland, ON L3B 3Y8, Canada

Best Funeral home in Canada

G	Gary Brid on Google ★ ★ ★ ★ ★ This funeral home needs a big big face lift and some renos! Horrible layout, furniture old and mismatched, carpet/paint is old. Was here for visitation not long ago and the facilities look very outdated, old and dirty... needs some TLC. Been to other funeral homes in the area (Welland and Fonthill) and their facilities were stunning, clean, welcoming and the perfect decorating for a funeral home! No one greeted us at the door, no donation money taken, and the visitation room looked very run down. Owners need to take a look at what is happening and come up to the times of what people expect out of an establishment as this. No wonder they are no longer busy. I would bring my loved ones to another home
F	Frank Roux on Google ★ ★ ★ ★ ★ Our family had the worst experience here a couple months ago. The young funeral director (Tianna?) was quite rude to several family members because things weren't going well. She also seemed to be unorganized, which contributed to the tension. I would not recommend this funeral parlour. EDIT: Upon a response from the funeral home, some further clarification is needed. I'm not surprised. I was not involved in making the arrangements, and likely not mentioned, but want to relay to the public the disappointment many of us felt while at the funeral home and at the funeral service. The interactions occurred at a time when I or my family saw no other staff members in the vicinity. When looking at your web page today, I am certain it was the employee I mentioned as I recognized her instantly from the picture. I will not cause further grief to my family by publishing their name here or in a phone call. My family is very polite and would rather put this behind them as I'm sure you would understand. You may take that or leave it, it is not my concern, this is a review and recommendation.
T	Tammy Fuller on Google ★ ★ ★ ★ ★ My sister was diagnosed with cancer when she became terminal Vickie and Roger and staff at the time were supportive, amazing and helpful in pre planning my sisters funeral. They were very comforting, accommodating and everything was as good as it gets for a funeral when the time came.. I highly recommend them for your funeral needs, it's not something easy to do. They make it as easy as possible for you.
R	Rachel Labrecque on Google ★ ★ ★ ★ ★ The funeral director in charge of a family member’s funeral arrangements was extremely unorganized and did not have solid background knowledge pertaining to her job. Our pre-funeral meeting had left us with confusion surrounding arrangements and financial options. She was unable to assist and prompt us during the visitation, (saying “it’s up to you” as to what we should do, rather than giving us directions like we wanted) and therefore no one was stationed at the door to greet guests, no one knew where to hang coats, which visitation room to go to etc. Additionally, when announcing cemetery details, they did not provide specific instructions which resulted in guests going to the wrong cemetery location. The staff did not wait for all cars to go into the procession, and did not wait for all guests to arrive at the cemetery. Overall, we had a very unorganized day, which disappointed a number of family members. I would not recommend this funeral home based on employee incompetence.
G	Guy Demers on Google ★ ★ ★ ★ ★ Roger Gervais and the staff at Welland Funeral have always been compassionate, comforting and very helpful during our difficult times after losing a loved one. When discussing final arrangements it is like you are talking with a close friend who understands how you feel and your needs.
L	Linda Warner on Google ★ ★ ★ ★ ★ In the face of unnecessary hostility and vulgarity by some of the deceased's family, Mr. Gervais and his staff remained professional, courteous, and supportive. The compassion that they showed the rest of the family was beyond reproach. I would recommend them to anyone needing their services.
r	rick corriveau on Google ★ ★ ★ ★ ★ Roger Gervais and Jennifer and staff were very sympathetic and made this tough time for my family much easier for my family to deal with. You couldn't ask for nicer people to deal with in these unfortunate situations. My mom was so impressed with all the help dealing with all the paperwork, the grief,and making the whole experience very easy. Thank you so much for everything during these tough times.
P	Pat Raby on Google ★ ★ ★ ★ ★ I would like to thank Tianna for the excellent help I received for all the arrangements of my father's funeral. Every question or concern I had were met with smiles and answers. Till the very end when she helped with the paperwork, her attitude never changed from the smile I first received till it was all done even with the few issues we had. She and Roger were very professional. They never strayed from our original family wishes and it went very well. Regardless what anyone else says, I would recommend Welland Funeral home for anyone needing their services.