Waterloo St. Jacob's Urgent Care Clinic

Name: Waterloo St. Jacob's Urgent Care Clinic
Address: 820 King St N #1, Waterloo, ON N2J 4G8, Canada, J, Canada

3.9/5 ★ based on 8 reviews

Contact Waterloo St. Jacob's Urgent Care Clinic

Address :	820 King St N #1, Waterloo, ON N2J 4G8, Canada
Phone :	📞 +9
Website :	https://www.urgentcarewaterloo.ca/
Categories :	Doctor , Physician referral service ,
City :	J

820 King St N #1, Waterloo, ON N2J 4G8, Canada

Best Doctor in Canada

S	S R Millard on Google ★ ★ ★ ★ ★ Urgent Care is the best name for this clinic. I had arrived a few minutes before closing, explained my situation. I was processed asap and ready for a doctor within minutes of my arrival. I was amazed how quick and efficient the process had been. The best part of the experience was that by the time I was finished with the doctor my medication was ready for me at the pharmacy, I had my blood work scheduled and a requisition for a scan ready by the time my visit had been completed. I am looking forward to becoming part of their patient care once the clinic becomes fully operational, as my family doctor is five hours from where I'm living now. Thank you to the staff for taking the time to take me so close to your closing time. Sandra Millard Woodrow
D	Dominique Mercer on Google ★ ★ ★ ★ ★ Got to the urgent care around 12 30pm and when I entered the office the nurses at the desk didn't greet me and were were speaking ill of patients. One of the nurses walked away and I continued to stand there awaiting the nurse to greet/acknowledge me at all. I waited a few more minutes before introducing myself and the nurse was very short with me. Once the other nurse came back they began speaking ill of the same patient. They were talking very loudly about how they disliked a patient and were making fun of her. This is completely unacceptable and unprofessional. I understand that not everyone coming in is nice or even respectful, however you still need to maintain a professional attitude and make your guests feel welcome. The only reason for the two stars is because once alone the younger nurse was very nice, and the new Doctor from the UK was great!
J	Jonathan Troville on Google ★ ★ ★ ★ ★ This is the place where my family doctor works. While this clinic used to be reliable managed and operated. That is not the case now. Placed many phone calls to schedule appointment with my family doctor and none of them were returned. Upon finally getting an appointment scheduled the Doctor was very professional. He advised would have scheduled follow-ups for my concerns. It's now been weeks without word. Judging by the fact that I've still not spoke to any office personnel I can only imagine that this is their fault again. I hope to see this office returned to it's previous level of execution and professionalism.
H	Heratio on Google ★ ★ ★ ★ ★ I came in for a visit at this wonderful clinic and surprisingly was seen immediately! I needed blood work done and was expecting them to send me somewhere else, but they are able to take all of the samples in house as well! Pam is the best lab technician I have ever had, I barely felt the needle and she was done in a minute. The results were back within 24 hours and all of the doctors and nurses' are top notch. Would 100% recommended this clinic to all family and friends without hesitation. Thank you for the excellent work you all do! -Harry
K	Karen Montealegre on Google ★ ★ ★ ★ ★ Doctor Teriba is a fantastic doctor. However, reception is incredibly frustrating. I understand they are busy and all but when I call 20 times to book an appointment and no one ever answers, you can’t blame me for getting incredibly annoyed. I leave a voicemail and they never get back to me. This happens every single time. It’s really a shame, I wish the doctor would have a better representation of his office. But seriously, as a patient, good luck getting them to pick up the phone!
P	Patti Woods on Google ★ ★ ★ ★ ★ This clinic is absolutely the best around. I saw Dr. A. May today and she was amazing. It has been many years since I have had a doctor that took so much interest in my health. Very thorough and kind and has a sense of humour. I am so pleased to have her as my new doctor. The staff are very nice, helpful and pleasant as well. Patti W
M	Melissa Lautenschlager on Google ★ ★ ★ ★ ★ Im suppose to be a patient of this clinic and with the family doctor i make and appointment and the doctor is 41/2 hours late . Completely unacceptable and still doesnt show up . And cant be seen today . Why have a doctor i need to report this to ohip to make sure the doctor doesnt charge them .
J	Julia Bursey on Google ★ ★ ★ ★ ★ Dr. May and the reception staff are very friendly and helpful! Dr. May is so great with our kids and works hard to make us all feel comfortable and informed. We love her!