Water Guard Plumbing

Workers were really nice and fast at their job, however few days later I got cracking all over. Called few times and was promised to get called back and resolve such issue. Been 2 weeks no response :/

I had an estimate from another company who kept hiking his price as he told me everything that could go wrong with the job. I called Mike for a second opinion and found he was very knowledgeable and professional, and more importantly trustworthy. He scoped and mapped out what he needed to do and sent the city out to survey all the services before he even gave me a quote. A few days later he arrived with his crew and even though there were a couple of surprises, they went that extra mile and did a fantastic job.

I had an amazing experience with the team at Water Guard Plumbing. They were super responsive and professional and were able to get the work done in a timely manner. I would definitely recommend them.

We moved into an old house over year ago. We knew there were some plumbing issues that needed to be tended to, such as the lead pipe replacement. Needless to say, we were not at all looking forward to finding the right plumber and having the work undertaken. The need to get things taken care of suddenly accelerated this Spring when we discovered a leak in the old cast iron drain stack. Couldn't put it off any longer, and began the search for the right plumber. I received estimates from 4 companies. The price quoted by one of them was double what all the others quoted, so I eliminated them from my consideration set. The three remaining all had estimates fairly close to each other, with WaterGuard's being just a little bit less. That was both a plus and a con. I mean, obviously I wanted to save money, but I didn't want anybody to cut corners. I wanted a quality job done. I looked over the reviews for all the companies. WaterGuard's reviews were the best and now I understand why. I am so impressed with their operation! During the first phase when we were getting estimates, their representative (Mike) gave me the best explanations of what needed to be done, and why. I didn't want one of those situations where someone hits a snag and it ends up costing you more. Mike explained everything including what the potential snags could be and how they would approach them if the need arose. The job itself was a huge job. They had to do a lot of digging underground through the basement floor and outside our main entrance to get adequate access to the both the sewer line and the old lead pipe service line. They managed to keep the large piles of soil/ground contained in plastic sheets and after three days, when all was finished, they did a fantastic job of cleaning everything up. Oh, I also had them install a new toilet for me while they were here. Mike picked it up for me from Home Depot on his way here and installed it without any extra charge. it works wonderfully and with the new drain stack and sewer line, the water is flushing faster from both toilets, tub, sinks. The water volume entering the house has increased due to the wider diameter pipe in the service line. There has been a slight but welcome increase in the water pressure in the house. Hopefully when the City replaces their portion of the service line, the water volume/pressure will increase even more. If not, and we have to get the old risers replaced, I know who I'm calling! WaterGuard has certainly earned my trust. So it was a huge job that they finished within budget. And another thing that I have to mention is that Mike was so helpful with the City's paperwork. Getting the building permits for the backwater valve, and applying for rebate programs was not a straightforward process but Mike helped out with that side of things too and that is greatly appreciated!

We had to replace the lead waterline to the meter, wateguard's quote was half the other guys, and they were able to install the new line with minimal damage to the landscaping. They held to their quote even though they ran into some difficulties with the thick concrete in the floor. They stayed late to get the job done in one day even though it was a Friday, I would definitely recommend them.

Great job replacing my old lead water line. They arrived at 8am, dug a hole in the driveway, another in the basement, and by 2pm they had replaced the pipe, filled the holes back up and were on their way! Would definitely recommend for any lead pipe replacement work.

We wanted to get rid of our lead pipes and increase our water pressure before walling in part of our unfinished basement. I called Mike who happened to be in the area and he came by within 15 minutes! We talked about a few different options and landed on one. I had a quote within a couple days, after confirming some details with the city, and Mike and team were on site the following week. They kept the site clean and even replaced our pavers after they were done. We have perfect water pressure and they did such a good job cleaning up that you can't even tell that they were there. Thanks again Mike!

Mike and the Waterguard team are hands-down the best plumbers I've ever dealt with! I recently engaged them to install the backwater valve, sump pump, replace the lead supply pipe and the cast iron sewage and kitchen stacks. Having been burned by past experiences with other plumbers, I was a skeptic at first; checking Waterguard's online reviews and asking about them on online forums. Finally, Mike convinced me with his consistent responses while the other plumbers changed their pricing and answers each time. So, I took a leapt of faith to try out Wateguard and was immediately impressed by their professionalism, speed, and excellent work. I am now a believer and have finally found a go-to plumber for as long as I own a home.