Tornado Plumbing & Drains,drain Cleaning Service,sewer Back Up

Very hard working crew! Came to replace the lead water supply pipe with copper using the trenchless torpedo method. Unfortunately, my ground was very hard clay, and it took a little longer than they had anticipated to get the torpedo going in the right direction. But they got the job done, and stuck to their quote, which shows integrity.

Service above and beyond expectations, and competitive value! Serhiy and his staff, including Peter, are timely, professional and trustworthy.

I called a couple of plumbers to help investigate a water leak in our main water line. Sergey at Tornado Plumbing was the most attentive and the only contractor that actually came to our place to look at the issue. All other contractors simply recommended replacing the water main and provided a quote using Google Maps and did not show up at the house at all. Sergey provided me with the option to fix the leak which was located just below the slab in the basement, but his recommendation was to replace our side of the water main as it was old lead pipe. Once our side was completed I could notify the city and they would schedule a time to replace the city side using a city contractor. We had some water damage in our basement because of the leak so Sergey scheduled a team to arrive within 24 hours after signing the project estimate. The team that arrived were excellent. They needed to do a little discovery to find the main water line in our front property as the location marking wasn't exact. They didn't get discouraged and found the old lead pipe and completed the work by torpedoing a new ¾" copper line from inside the house. The leak had created a lot of water under the basement slab which made the work a little difficult but the team worked in to the evening to make sure everything was complete, holes filled back in, new concrete poured, and to be sure the water in the house was working as expected. Everything was cleaned up perfectly and Sergey followed up on the work within a couple of days when he was back in the area to provide another estimate. Overall the experience with Tornado Plumbing was excellent. We need to install a sump pump (Sergey's recommendation) and replace our basement slab in the future – I'll definitely be calling Sergey at Tornado Plumbing.

Last week Sergey and his team from Tornado Plumbing had replaced the sewer drain in our house and installed a new back water valve. We had a few plumbing projects completed by them in a past and were very satisfied with their competitive price and a highest level of services provided. We were glad we contacted Tornado this time again. Everything was completed on time and both our front yard and a basement were left very clean. Upon completion of the job Sergey came back and explained the service details for a new valve and also helped us to fill the paperwork for the city rebate. All in all the Tornado service was five stars out of five, we were very satisfied and would not hesitate to hire Sergey and his team again.

These plumbers are very disrespectful to surrounding neighbours, they park their vehicles in front of neighbours driveways even after being told not too, also it's illegal to block a driveway. Very disappointed in the professionalism of this outfit.

Called them due to an emergency burst pipe. Peter was excellent to deal with from start to finish, came on Saturday to do a temporary fix and fair pricing for fix to be completed the following week.

The representative from Tornado Plumbing (Peter S.) arrived on time and was very courteous and professional in getting the job done. He was quick to answer any questions I had as he was carrying out the replacement of washer shutoff valves. We will look to Tornado for future plumbing jobs. We had the plumber from Tornado Plumbing (Peter S.) come by and do some additional work. This time we had him install a new kitchen faucet and we also had emergency shutoff valves installed under our kitchen sink and the bathroom sinks on the second and third floor. Again he was very thorough, courteous and professional in getting the work done. We have some more plumbing plans for the future and will be looking for his help again.

This is my second excellent experience with Tornado Plumbing - they were very responsive, worked around my schedule, and completed the job super quickly! They were able to provide an accurate estimate before I booked with them (unlike most company's who charge just to come out and quote). Would absolutely recommend them to someone who wants good pricing and high quality work.