Ward Tirecraft Edmonton 99 Street - Edmonton
4.6/5
★
based on 8 reviews
Contact Ward Tirecraft Edmonton 99 Street
| Address : | 9845 41 Ave NW, Edmonton, AB T6E 0A2, Canada |
| Phone : | 📞 +8798 |
| Postal code : | 6 |
| Website : | https://www.wardtires.com/ |
| Categories : | |
| City : | E |
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Kosc Price on Google
★ ★ ★ ★ ★ I got a flat tire last night and due to the recent cold snap, road side assistance wasn't a realistic option. I had to leave my vehicle in a gas station parking lot overnight. This morning (after my assistance was a no show) we drove to multiple tire shops to ask if we could get the vehicle to them, could they fix the tire or swap to the spare quickly 6 shops said "maybe, leave the truck and we'll try to get to it." I use my truck for work, this was not an option. I walked into this tire shop, their response, "absolutely, you get it here, we will take care of it right away." After a hellish night of on call work i couldnt respond to, waiting on help that never came, leaving my vehicle on the south side late last night (I live West of Edmonton), up at 4am to go back to my truck to meet no one, this shop was a blessing. They knew nothing of what I had been dealing with, I believe this is just how they operate. They repaired my tire within minutes of my arrival with my truck...then waived the charge. I was happy to pay for the exceptional service but he put it in the system as no charge. I highly recommend this shop, they understand and practice good service, the gentleman I dealt with was personable, and the technician was efficient with my repair. I will pay forward their kindness during a very inconvenient situation. 5 star service for sure. Thank you so much for your help today.
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Dorothy Coughlan on Google
★ ★ ★ ★ ★ If you want good, honest service, this is the place to go. I have dealt with them previously so when I needed new summer tires, I not only got a good price, but great service. Alex had the tires changed and I had my vehicle back within an hour.
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Shawna Wolff on Google
★ ★ ★ ★ ★ I had purchased new tires from another business and noticed almost immediately that one of them was losing air at a rapid rate. When I phoned the shop not even 2 weeks after they were purchased, I was told that I would need to purchase new rims- without them even looking at it. In fact they did not even want to book an appointment to look at it- and they were quite condescending and unprofessional towards me.
As a woman, I cringe anytime I have to do anything with my vehicle as I find that this happens quite regularly.
Ward Tirecraft was recommended to me by someone that I trust and at this point I really just wanted this ordeal to be over.
From the moment that I phoned to bring my vehicle in, I could tell that this experience would be different.
They booked me in right away and I was surprised at how accommodating they were being, as I had not purchased the tires from them.
Upon my arrival at Ward, my truck was brought into the bay right away- and they communicated the issue to me without ‘mansplaining’ or talking down to me.
They brought me into the shop and showed me the leaking valve causing my issue with the tire.
I am so grateful for this positive experience and the team at Ward Tirecraft for providing me with the fix that I needed without any of the anxiety or stress that usually comes with vehicle maintenance.
I appreciate being treated with respect, even though I have limited knowledge of vehicle assembly.
Thank you so much for making this experience quick, easy and painless. I will definitely be back.
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Sabrina Brown on Google
★ ★ ★ ★ ★ Alex was a gem from the get go. He took the time to listen and write down all my concerns. Then tended to all my concerns about my little old car. After assessing the situation he was honest in his findings and the costs. He allowed me to make an informed decision about proceeding with repairs. He was kind enough to lend me a vehicle for the time he had my vehicle in the shop. This was very kind. He stayed in contact with updates on the car as well. When it came time to pay the bill he did his own research on parts to help lower the price. I was beyond words and grateful he was referred to me. For the first time in 13 years of having my car I've found a trusted mechanic shop and will continue to refer this shop and take my own vehicle there. Thank you Alex and you awesome team behind the scenes!
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Tara Chapman on Google
★ ★ ★ ★ ★ Alex was incredibly helpful fixing the multiple problems with my SUV. He was fair, understanding, and explained everything in a way I could comprehend. Not only that, they work quick and efficiently with great pricing!! I will never go anywhere else from now on.
Cannot thank everyone enough for all their hard work and how well they took care of me. Highly recommend
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Shah Zaib on Google
★ ★ ★ ★ ★ The folks at this shop were super helpful and gave honest advice. The pricing was good as well. They did quality work. I had a flat tire that couldn’t be fixed. They fixed it and the whole thing was seamless. I 100% recommend them!
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Janice Rushdy on Google
★ ★ ★ ★ ★ For more than a decade we have brought our car to Alex. His service team continue to provide exceptional service, attention to customer care and high integrity pricing. We highly recommend this locally owned automotive service provider for all your automotive needs.
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Northern Supply on Google
★ ★ ★ ★ ★ Best darn tire store in town. Genuine service with complete knowledge. Highly recommend
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