Virgin Plus

Name: Virgin Plus
Address: 509 Bayfield St, Barrie, ON L4M 4Z8, Canada, M, Canada

3.7/5 ★ based on 8 reviews

Contact Virgin Plus

Address :	509 Bayfield St, Barrie, ON L4M 4Z8, Canada
Phone :	📞 +7797978
Website :	https://www.virginplus.ca/en/support/find-a-store.html
Categories :	Cell phone store , Telecommunications service provider , Cell phone accessory store , Mobile phone repair shop , Mobile network operator ,
City :	M

509 Bayfield St, Barrie, ON L4M 4Z8, Canada

Best Telecommunications service provider in Canada

J	Jayson on Google ★ ★ ★ ★ ★ Very satisfied with the service I received from Matthew. Came in with my fiancée - purchased two iPhone 12s. We got a great deal and appreciate him taking the time to answer all our questions and transfer all our data. Fantastic experience all around. Thank you Matthew!
J	Jack Walmsley on Google ★ ★ ★ ★ ★ Today, my girlfriend and I were serviced by Elliot! We ended up upgrading to 2 new phones and a new home internet package. Elliot was easy to talk, very knowledgeable about the new phones we were getting, and got us in and out quickly! He has outstanding customer service and made us feel comfortable, and for this we’ll definitely be back! The store followed proper COVID-19 guidelines, which made shopping less stressful and easy! Again, thank you Elliot for staying past closing to make sure my girlfriend and I got the best deal possible and making the experience of buying a new phone fun, easy and quick! ??
S	Samantha Dawson on Google ★ ★ ★ ★ ★ Matt was great, he was quick and covered everything important. We went into add another phone to my fiancee's account, and switch mine from another carrier. He showed me how to transfer the files/data from my old phone to the new one (I have a lot of photos so it took me a few hours). He applied the screen protector for me, and the new case. We were in and out in probably 30 minutes max. The whole experience was quick, painless, friendly and fun even while social distancing. The easiest phone buying experience I've ever had.
Y	Yuma Nanami on Google ★ ★ ★ ★ ★ Amazing Services. Went into the store for a simple Phone Upgrade and not only got a new phone but a better service plan at a cheaper rate. The associate was very friendly and professional. Doesn't use complicated tech words like some other places, and makes sure your comfortable with what your signing up for. Prompt and very COVID safe location. Shop with ease.
A	Agnes Herrington on Google ★ ★ ★ ★ ★ 2014 I joined the "Virgin Team>" Recently VIRGIN offered to me TV and Internet coverage to be equal to current carrier; however, it wasn't. I was to purchase an adapter for TV; they finally said I would receive one in the mail in 2 weeks. (So do I pay 2 suppliers 2 weeks for coverage?) I didn't have any coverage; connected to wrong adapter. $40.00 charge from former provided to rehook. As a result, I have tried to switch my Virgin phone coverage to 2 other suppliers; yet my phone is locked. I purchase service from a supplier for 7 years; however, once you cancel they do not unlock your phone; with the result everyone tells you to buy a new phone. We are trying to keep electronics out of the land fill; yet our telecommunications people are littering it and taking our old phone back so someone in China at the age of 5 can pull them apart for the pieces. Yes Folks , we live in Good Old Canada - where is the CRTC???? Virgin claims they have released my phone; 2 cell phone suppliers state they cannot open my phone. A cell phone repair man states the same; VIRGIN has to push the buttons to release my phone. Does Virgin want to cover the gas in my vehicle to go from A to B for help. If you only have a cell phone, how do you call CRTC - stand at a pay phone to the tune of $20.00. Soo VIRGIN, get off your hinny and release my phone to another supplier who may appreciate my business and treat me like a LADY! So Mr. and Ms. Public, I have 2 cell phones that work; yet because my phone is not released; I am to buy one more - who gains - the telecommunication people, not the public!
d	dragan kosanovic on Google ★ ★ ★ ★ ★ I just switched my mobile plan from Bell... Reason behind it they were ridiculously expensive... For now it's 5 ⭐ but will see if it stay like that... Staff were very friendly and useful... I recommend this provider...
D	Danica on Google ★ ★ ★ ★ ★ Chris at Virgin was great! I actually dealt with two other employees before him that just didn’t seem to be on the same page as me, but Chris saved my day! He was full of knowledge of product, listened to me and made sure I got exactly what I was looking for. He should be running the team in this store - thanks again Chris!
J	Julie McRobert on Google ★ ★ ★ ★ ★ My husband and I had a great experience at Virgin in Barrie. We switched to Virgin and were able to save a bunch per month for a better package. Neil was fantastic, he explained everything to us in detail and made sure we knew what we would be charged and when. Our new phones are great, coverage is awesome, no complaints. Wish we switched sooner. Thanks Neil!

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