VCA Canada Frontier Animal Hospital

The staff are friendly and relaxed, the vet knowledgable and easy to talk to. A safe and welcoming place for my pet

Staff at this vet clinic are very friendly, helpful, and clearly have a deep love of animal companions. They have been supportive when I have made calls to the front desk regarding my animals health and wellness, and they have always given me confidence in the care of my cat. They are upfront about the costs of tests, examinations, and services and work with pet parents about what care plan works best and discuss the potential costs openly so decisions can be made with informed consent. Great place! Would definitively recommend.

Very impersonal. Different vet on almost every occasion. Very expensive. After going here for years with my dog today I was told to take my Frenchie somewhere else because they couldn’t see or talk to me until Friday - after they gave me meds the night before to help with her puking constantly and had told me someone would follow up. Small business turned big Corp - typical - lost the level of anyone caring.

I’m going to ~try~ to keep this short, but I have a lot to say and I’ve had the last couple months to mull this over - and I’ve only become increasingly angry with the way things have gone down. I have been taking my dog to Frontier for 3 years, and today after an appointment with the university vet clinic, I am reflecting on the last year that my dog has been having health issues and how she has been failed. I first brought her in last year with an ear infection. I spent quite a bit of money between the the general check up x 2, the ear examination x 2, antibiotics x 2, ear cleaner. This was in the span of two weeks, and the issue really didn’t clear up completely. Complete waste of money because today I found out she had plant matter stuck in her ear canal that was somehow missed twice. It was found and taken care of immediately. Then, I took her in because there was a lump in her mammary glands. Two separate occasions samples were taken and blood work (not cheap), and results were inconclusive. Then just in February I had to take her in for lameness in her leg. X-rays were given, a biopsy, bloodwork, etc. AGAIN, after about $2000 all said and done within two weeks, I was given no answers. None. Everything somehow was inconclusive and I was told it could be fungal or cancerous, and just had to have that looming over my head while I waited for a surgeon to look at her at the university (where they were WAY CHEAPER and much more compassionate and actually got me some answers without being too invasive for my dog. I had quite a few people tell me over the last year to stop going to VCA but I appreciated the hours and they were nice . However, ‘nice’ does not cut it. I am now really questioning competency and because of that, especially the way they charge their clients. Zero integrity. So, I do NOT recommend this clinic, and after having a good experience finally, I will never set foot back in there.

Our cat Felix swallowed a long string I called everywhere and wasn't able to get him in. Staff at Frontier got us in right away. Our vet and staff where amazing. Me and my partner recommend highly!

We love our pets like family and have had a difficult time finding a vet who seems to be genuine. We have been to this clinic on several different occasions and met with different doctors and each has been knowledgeable and kind. I have not felt like any of the treatments needed have been over priced, and more importantly it feels like the vets work with you to recommend options that would work best for your pet. Also - It seems like they are well staffed as I have never had to wait for an appointment, when it is urgent they have gotten me in same day on every occurrence.

Dr. Ella 10/10. We brought Artie our goldendoodle to Frontier because he had an infection. She was caring, very thorough, friendly & spent time explaining everything. The other staff were friendly and caring as well. Very pleased with the service we had there.

My doggos regular vet was on seasonal holidays so I was happy that VCA was able to see my boy on short notice. I paid more than I wanted to but who wouldn't when its your best friend needing help and healing. Happy to say Nanook is on the mend from a bad ear infection.