Urban Barn Train Yards

Name: Urban Barn Train Yards
Address: 590 Industrial Ave Unit #1, Ottawa, ON K1G 5A5, Canada, G, Canada

4.3/5 ★ based on 8 reviews

Contact Urban Barn Train Yards

Address :	590 Industrial Ave Unit #1, Ottawa, ON K1G 5A5, Canada
Phone :	📞 +7
Website :	https://www.urbanbarn.com/en/stores-detail/%3Fid%3DC553
Categories :	Lighting store , Rug store , Furniture store , Bedroom furniture store , Sofa store ,
City :	G

590 Industrial Ave Unit #1, Ottawa, ON K1G 5A5, Canada

Best Furniture store in Canada

S	S Moerman on Google ★ ★ ★ ★ ★ SO happy you've opened a store in my end of town. The furniture and accessories are stunning and your staff is charming, friendly and so helpful. I bought two items and everyone who visits my home comments on them. The store is bright, spacious and a real addition to our neighbourhood. The only problem I have with it is the fact that every time I visit the Urban Barn, I want to completely redecorate my home. :-)
S	Sandy Taylor on Google ★ ★ ★ ★ ★ I love the Urban Barn. Great, affordable, stylish pieces. Shopping in person is great. Ordering online is slow and not the best communication. A full 10 days went by before I got a shipping notice. Little updates would be appreciated (Hang in, we are processing your order). Highly recommend!
D	Don Lonie on Google ★ ★ ★ ★ ★ The 50-70% off sale proved to be quite a challenge if you shop at the Urban Barn. First, most items are sold out on line (which is disappointing) which leads to calling locations to see if they have the item(s). That takes time as calls are not always answered on the first try. Note that you could drive to multiple locations as most of the stores have very limited stock to begin with or no stock at all. Again, if the item is not available on line or in stores - why advertise a sale. I did find all the items I wanted at Trainyards (excluding the ones that were never available in the first place). But because they were on sale - they would not place them on hold even though I was willing to drive across town. To sum it all up- a lot of work for nothing. I was in the area a couple of days later and managed to get two items I wanted. The ones that I would have had on hold were gone. Overall negative shopping experience.
F	Frederick Tremblay on Google ★ ★ ★ ★ ★ I agree with the other reviewer that they rarely have any quality items in stock. I went in after visiting the website and finding 4 items that I wanted : a lamp, two rugs and a wall decor item. All of these had to be ordered in. They even had it in a Montreal store and couldn't have that item transferred to Ottawa. Instead, they gave me an ETA for that item of 5 months. Then all the other items were to arrive within 2-4 weeks. Today was the end of week 4. Surprise, surprise! Only 1 of the 3 items I bought that day have arrived. Not only that, but I only learned this after calling the previous day and being told they were only missing 1. Not happy with you Urban Barn. Cancelled my whole order. Will buy online next time. They were supposed to call me back today. Still no call.
C	Camile Paradis on Google ★ ★ ★ ★ ★ Friendly and bilingual service. Always ready to help upon request and facilitate orders in not available in store. Merci.
Z	Zachary Boissinot on Google ★ ★ ★ ★ ★ Their mask exemption policy is to set up a time before or after hours to go in and shop like I'm some leper. I will not be back after being treated like I was a disease carrier just because my medical condition keeps me from wearing a mask. Beautiful furniture, but the discrimination will keep me away permanently. EDIT: If I'm showing no signs or symptoms then who exactly am I putting at risk by not having a mask on?
O	Omer Hussain on Google ★ ★ ★ ★ ★ This store is full of amazing people. Very patient, and very helpful. We take all the time we want to decide what we need and how it would look, and they assist at every step. They do not push us to buy something we might not want.
Z	Zac Zannella on Google ★ ★ ★ ★ ★ Shawn was great help, with her experience with interior design she was a delight to work with. Extremely knowledgeable and not pushy at all! Highly recommend giving her a call. As for the material that they sell, products are great quality. A bit pricy compared to other furniture stores but over all a good source for nice furniture!