Artemano

Name: Artemano
Address: 100 Trainyards Dr #32-C, Ottawa, ON K1G 0Z1, Canada, G, Canada

3.7/5 ★ based on 8 reviews

Contact Artemano

Address :	100 Trainyards Dr #32-C, Ottawa, ON K1G 0Z1, Canada
Phone :	📞 +
Website :	http://www.artemano.ca/
Categories :	Furniture store , Home goods store ,
City :	G

100 Trainyards Dr #32-C, Ottawa, ON K1G 0Z1, Canada

Best Furniture store in Canada

t	theriaultbg on Google ★ ★ ★ ★ ★ Nothing to do with the actual Ottawa Artemano, however 2 months ago i ordered 4 separate orders with Artemano Online totalling almost 9000$. So far, 5000$ of the items have been refunded, with no reason given, and I have still not received my refund for my remaining items after countless emails to the customer service and countless phone calls (which are never answered). This is by far the worst customer service I have ever experienced in my life and I will never shop from Artemano again. I will be initiating a chargeback with Visa as im still owed almost 4000$, 2 months later, with no response from the company. What is going on here?
M	Matthew Glynn on Google ★ ★ ★ ★ ★ It clear this shop is posing to peddle expensive high end items, sadly this is nothing but cheap SE Asian woodwork... very poor quality at that! Products do not last long without splitting as they are not properly dried before fabricated. Shop does nothing to support customers after they have their money -Claiming it's a natural product, which yes it is, but badly made. I will never buy from here again. Almost as bad as Wicker Emporium, which also went bust!
V	V D on Google ★ ★ ★ ★ ★ Got a table from here it was beautiful! I ordered online and had some issues so I came to this store and they took care of me. The table is very shaky and not stable however. I had to modify it with some screws to make it stable. Very beautiful table though.
M	Mat Mat on Google ★ ★ ★ ★ ★ Do not buy from this company. I purchased a table online that did not say anything about cracks, splits etc, in fact, we purchased this table because of that. Other tables have very specific mention of cracks and splits, so you know what to expect. This table was pristine, slab of suar with a freeform (not straight). Surprise!! we receive the table and it has one half that is UNUSABLE, its almost like the one half resembles one of those old timey bottle openers with a jagged tooth. Not happy!! Look at the pictures of website and what we received! Thanks alot!
H	Hassan Bayaa on Google ★ ★ ★ ★ ★ I decided to furnish my new home from Artemano Ottawa after I walked in and saw their beautiful furniture. The sales people were very nice and helped me pick out what I needed. It went terribly downhill after my order. After many months of delay for some of the custom furniture I received it damaged. Their customer service at head office was terrible! They only agreed to replace some of the items after threatening to take them to court. The other items that looked good also started cracking. I will never buy any item from Artemano ever again. I have spent thousands of dollars and they definitely don't value customer satisfaction. This is a sign of a terrible company. Do yourselves a favour and stay away and save your money!!!!
M	Martin Boileau on Google ★ ★ ★ ★ ★ Beautiful store and ambiance. Unique exotic wood pieces imported from south east Asia not found anywhere else in the city. Definitely check it out, you won’t be disappointed. The prices are what you’d expect from a high-end furniture store that offers unique items.
K	Kevin Shelaga on Google ★ ★ ★ ★ ★ Purchased a table for delivery in 2 weeks, but was overcharged by $450. After some scrambling I got the money refunded, it took about 45 mins for the manager to figure out the refund. I called to double check that the delivery was still scheduled as there was poor communication. At that time I was told that the table modifications I requested could not be done as the carpenter was gone for the next 3 months. The whole reason I bought the table was because I was assured that the carpenter would make some adjustments the very same week. Was told to just have the table delivered as is and they would ask the carpenter if it was even possible to modify the table in 3 months time. At this point I requested a refund and I was told they needed to ask permission, then wait for the manager to come back from training. 2 days without a call back I tried calling them again. I went in for a refund but they have a $1000 a day cap on refund for their machine so I had to return a total of 3 times to get 3 separate refunds so that the total was completely refunded. Will not purchase from them again. Bit of a nightmare.
W	Wendy Helpard on Google ★ ★ ★ ★ ★ a beautiful and fun table from Artemano. However if you purchase an item that is a 'display model' no guarantees or warranties on the item. So, if you are looking for one of a kind...buyer beware!