Nedco - Ottawa, ON
3.5/5
★
based on 8 reviews
Contact Nedco - Ottawa, ON
| Address : | 700 Industrial Ave, Ottawa, ON K1G 0Y9, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.nedco.ca/cnd/Ottawa/store/R-QO |
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| City : | G |
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Pedram Zandi on Google
★ ★ ★ ★ ★ Prices are very high compared to other suppliers, and the waiting time to get help is also more than expected.
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J Scott on Google
★ ★ ★ ★ ★ Unless you are a licensed electrician with 20 years experience the staff here will talk down to you. if you dont know the exact part numbers you need go elsewhere. I went in here to buy some electrical switches and boxes and wire. The young girl who served me was so rude always rolling her eyes even after I told her that I wasn't an electrician but I knew which parts I needed. She was very rude when I told her I needed 12 feet of wire she looked at me at said we only sell it in meters. When I asked her for a 3 way switch she looked at me and said which one we have hundreds.
Maybe its because shes young or she was having a bad day but still no way to talk down to people you never know who the person across the counter is.
From that day on starting going elsewhere for my elec supplies and found local stores in Ottawa that are much cheaper then here
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Bill B on Google
★ ★ ★ ★ ★ This place is a complete joke. I went to the counter and I was served by a tall big guy with a cap, long hair and a beared. This place is slower than the federal government, he must be unionized, I've never seen anyone walk as slow as him. It seemed as if he didn't even care to serve me, I was warned by other contractors not to go there.... STAY away..... This guy couldn't even find anything in the warehouse,.. do yourself a favor and go someplace else. I heard their service is so horrible that they have lost many contracts, including the city.....
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Carl on Google
★ ★ ★ ★ ★ I regularly visit Nedco and their staff are friendly and knowledgeable. I sometimes see customers give the staff a hard time but i think the customer forgets that THEY ARE THE ELECTRICIAN. They problably make twice as much money as the lads at the counter who are not the trained electricians. They are just the parts guys and they do a good job at it. So stop acting like they should be responsible for specing out half your project lol...
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Patrick Reardon on Google
★ ★ ★ ★ ★ Management doesn't return emails/calls, they give me the run around because I don't have a credit account set up - which I don't want, and now they refuse to keep my credit card on file to process payments... So how am I supposed to do business with you, Nedco? Also, you forget my orders, don't keep track of them in your system and returns are always a complete mess... So enough. Until the operation gets organized, enough.
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Yves Bertrand on Google
★ ★ ★ ★ ★ Prices are crazy high unless you are a contractor with an account. Also selection isn't great, they really aren't keeping up with other suppliers in the city. I went in for some potlights today, they were twice the price of other suppliers and only had 2 (yes you read that right, TWO) different lights to choose from. Unless you're in a jamb, go somewhere else .
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Brody M on Google
★ ★ ★ ★ ★ For everyone saying that the service is bad here, I completely disagree. The counter guys are great and the contact my company uses for sales is great as well. This supplier deals with some of the largest contractors in the city. They have hands down the best price on wire. Lighting is more expensive here, but guess what, you get what you pay for. This place like all suppliers is set up for contractors, there's a reason they aren't open late or on weekends. Anyone in the trade knows that typically there is no one stop shop for electrical, some things need to be ordered, and some things they don't offer or stock. All in all Nedco is among my top suppliers to shop at
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Trina Bartolo on Google
★ ★ ★ ★ ★ The staff offer excellent customer service and they have a great selection of products, carrying lots of the major brands electricians use. The store entrance is just up a few steps. Display area is well organized and clean. Check them out.
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