Urban Barn London Wonderland
4.3/5
★
based on 8 reviews
Contact Urban Barn London Wonderland
| Address : | 3189 Wonderland Rd S, London, ON N6L 1R4, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.urbanbarn.com/en/stores-detail/%3Fid%3DC516 |
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| City : | L |
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Romy Li on Google
★ ★ ★ ★ ★ I like their fancy couches and chairs as well as the great customer service.
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Anne Grainger on Google
★ ★ ★ ★ ★ I always enjoy shopping at urban barn as the sales associates are always helpful and not pushy. I am just not sure on my last purchase! Fortunatley I can return it.
Anne
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Amanda Cober on Google
★ ★ ★ ★ ★ The staff was friendly but once your purchase you are on your own
Told our Dining set was in Mississauga - it was in BC (specifically ordered based on that info)
Email received saying it would be in London and that was incorrect (email glitch?)
Delivery setup once it was received in London for real (cancelled without notice)
Onto the couch - emailed for date end of Dec and was told looking into it
Jan 10 emailed back as no response
Called after days of no answers and was told it was sitting in the warehouse for over a week
That was Wed and still nothing
The process to get the furniture to the London delivery company and then to you is flawed
If it's one thing off its understandable
But everything - there are some serious operational issues with this company
Manager & Assistant Managers just keep saying we will get back to you
Table is two weeks old
Poor quality
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SoulShine EO on Google
★ ★ ★ ★ ★ $7000 for 2 sofas. Material pills. Feathers poke out constantly. Horrible material quality.
Every single person has refused to take accountability. Will never buy from again.
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Tayler Emily on Google
★ ★ ★ ★ ★ This store is adorable! So many cute products to decorate or furnish your home with! Staff is helpful!
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Donna Fan on Google
★ ★ ★ ★ ★ Staff is super friendly and helpful here. The furniture is durable and cute. The couches have life time warranty for certain aspects like frame, structure, and filling. They offer diamond kote warranty for upholstery also. The caveat is some of their furniture is imported and those pieces may be poorer in quality, so be sure to keep an eye out for Canadian or locally made. They off white glove delivery service for an additional fee.
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Pat Ackland on Google
★ ★ ★ ★ ★ The store displays were well presented and the sales associates were helpful and attentive. We were pleased to hear that another store will soon be opening closer to our home in Windsor!
We were able to find an entryway bench perfect for our foyer.
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Laurie Intven on Google
★ ★ ★ ★ ★ Prior to going to the store I emailed a question about an item. The response was quick, professional and positive. I met the same person when I arrived at the store. Excellent service. Warm, friendly and helpful. I am so excited about my purchase!!
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