U-Haul Neighborhood Dealer
3.5/5
★
based on 8 reviews
Contact U-Haul Neighborhood Dealer
| Address : | 1450 O'Connor Dr Unit 101, East York, ON M4B 1Z1, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.uhaul.com/Locations/Truck-Rentals-near-Toronto-ON-M4B1Z1/011277/ |
| Categories : | |
| City : | B |
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Carlos Alberto on Google
★ ★ ★ ★ ★ Friendly staff, isn't this what makes the difference? The truck was clean as well when picked up.
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Sarah Blanchard on Google
★ ★ ★ ★ ★ I called at the last minute to rent a cargo van. The gentleman I spoke to was waiting in the parking lot, with the van running and had me on my way in less than 10 minutes! I will go back to this location soon!
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Andrew Vaughan on Google
★ ★ ★ ★ ★ I was told 2 days before my move that my truck wouldn’t be available. Horribly unprofessional and left me scrabbling to find a truck with a different company. I booked the truck 2 weeks in advance. Avoid at all costs
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Rick Perotto on Google
★ ★ ★ ★ ★ Great experience. Great value. U-Haul delivered as promised. Nice work.
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Diogo Naves on Google
★ ★ ★ ★ ★ The worst customer service and experience I've had in years. When you call, nobody cares, gives you wrong information and keep transferring you around. My reservation was for 8am in downtown, and they sent me to scarborough for 10am without notice. I had to drive extra 30 km and had to pay for it, even though I booked it a month in advance. I spent 2 and a half hours on the phone talking to different people for nothing. When I got there at 9:50am, the shop should open at 10 am, but the person responsible for the place only got there at almost 11am. I lost the elevator that I booked, and had to wait after everyone was done, to start mine. I returned the truck at 11:10 am the next day, and believe it or not, this company is charging me FOR 2 DAYS. I'll never recommend this company to anyone, and will never rent anything from here. They also provided me a broken dolly with a flat tire, and I'm also paying for 2 days for it. Perfect combo.
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Eugene Kim on Google
★ ★ ★ ★ ★ 1. Easy online reservation for 10' truck, no payment down.
2. They changed location to another nearby location due to availability. Unexpected, but fine. Was able to easily change reservation time.
3. Branch called me at time of reservation to confirm I was coming, b/c another customer was pressuring him to release the reservation. He respected my reservation.
4. Guy at branch was chilled out and patient despite stressful interactions.
5. Easy after hours drop-off experience.
6. Total cost for 1-day rental after mileage, enviro charges, taxes, etc. $80.
7. Some billing issues, but overall positive experience. Would use again.
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Peter on Google
★ ★ ★ ★ ★ I hate how uhaul does not guarantee your pickup location when you book it initially. Absolutely hate it 100% as I went from 5 min out to 1h30min away. Meaning uber got $50. Undesired extra cost. Ttc too slow. Nevertheless, it was an amazing experience. It was worth the extremely far trip. This location is the best I dealt with so far. Owner keeps it up to a very high standard. Operation, cleanliness , organized every little bit of it, both inside and outdoors. Very understanding and polite too. He should be proud of himself.
That's my experience hope yours will be amazing too!
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Jacqueline LaBlonde on Google
★ ★ ★ ★ ★ Picked up truck with ramp today at 11 am for a large fridge move from Markam, to the area. Was on a tight timeline. Everything was good except the truck only had 1/4 tank of gas. I had to put in gas to ensure that I made it to Markham???? This ate into my strict timeline. When I brought it to the attention of the gentleman attendant he said that they didn't have time...?
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