U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage

3.5/5 based on 8 reviews

Contact U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage


65 Brunswick Blvd, Dollard-Des Ormeaux, Quebec H9B 2N4, Canada
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carrie sykes on Google

Great service, very helpfull, the place is always clean. Would rent again anytime.
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Phil Deschamps on Google

7 days before I wanted a 16 foot they didn't have any for me and they didn't have any over the shoulder straps . Not good service
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Thomas Tainturier on Google

Pathetic customer service, with their mobile checkout they literrally wait until you're standing in front on your truck to mention you need a credit card to get it, I entered my debit during the booking process with no problem, no respect for their customer's time
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Armen Kavaldjian on Google

The offer zero customer service for long time clients
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George Ayoub on Google

Great place. Our office is located here. Still here. Well protected. Close to majority of our clients
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FKC on Google

Amazing customer service by Gerald, highly recommend this place. Very friendly & efficient. Five star service to Gerald. Thanks, Faraz.
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Vivianne Delisle on Google

Thank you so much to Tyrik for such great service and help, he was super friendly and kind, ready to listen to customers and help them in any way. This man deserves a raise, I would hire him to work for me anyday. He was very honest and hardworking, ready to accommodate customer’s needs. Please, this man saved my move out day, I would have been unable to move my stuff without his kind help! Thanks tyrik
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Opie Alda on Google

I wish I could give zero stars. Deplorable service, they should be ashamed. I have been working on making a reservation for a week now and every step of the way is painful and the people you speak to on the phone are all SO rude. They talk back and the last person just hung up on me. I used to rent from them frequently and there were no issues - one day rentals, reserve the truck where you need it, easy peasy. Now it's 3 day minimum rentals, you have to call and ask (AFTER booking your reservation) that the truck be at your desired location, then they tell you maybe, maybe not. Now they called and told me my reserved truck is going to be 30min away from where I asked it to be and then they ask for a pick up time and if I'm more than an hour later than my scheduled time they can give the truck away. So I wanted a truck at X location with return 24hrs later and now I have to go get it at Y location (30+ min away and let's not forget that gas is almost $2/L...) and that if I don't show up on time they give the truck away (not to mention they are calling for freezing rain all day on the day of pick up). That and she hung up on me before I could ask about whether or not they have moving blankets etc for purchase at the location. Infuriating. Honestly this company has gone down the toilet in the past 2yrs. Save yourself the hassle and rent from anyone else. Just shameful. SO so so rude and useless...

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